Senior Executive, GMIO

National University Health System; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

National University Health System (NUHS) in Singapore seeks a capable professional to support governance, business operations and transformation initiatives across the NUHS Cluster. You will coordinate demand management, reporting and stakeholder engagement, working with multiple institutions and functions to drive programmes and strategic projects.

The role offers opportunities to contribute to current operations and future digital and organizational capabilities within NUHS.

Qualifications

• Bachelor's degree in business administration, healthcare administration, communications, information systems or related field.
• Fresh graduates are welcome; experience in governance, programme management or stakeholder engagement is advantageous.
• Experience supporting governance forums or strategic initiatives is beneficial.

Responsibilities

• Support governance forums, management meetings and committees with minutes and follow-ups.
• Coordinate transformation, service improvement and strategic NUHS initiatives across the cluster.
• Assist demand management, portfolio planning and reporting activities and governance submissions.
• Prepare business cases, funding proposals and governance papers.
• Consolidate information, prepare dashboards and generate reports for decision-making.
• Coordinate communications and cross-institution stakeholder engagement.
• Assist planning and execution of conferences, workshops and engagement sessions.
• Support budgeting, procurement, funding coordination and claims processing.
• Maintain documentation, knowledge bases and collaboration platforms.
• Identify risks and resolve issues to ensure smooth project execution.
• Undertake other duties as assigned by management.

Skills

Stakeholder management

Communication

Analytical thinking

Multi-priority handling

MS 365 proficiency

Report writing

Team collaboration

Education

Bachelor's degree in Business Administration / Healthcare Administration / related field

Tools

Microsoft 365 suite

Job description

Overview

Reporting to the Manager, Group Medical Informatics Office (GMIO), you will support governance, business operations, stakeholder engagement, demand management and organizational transformation initiatives across the National University Health System (NUHS) Cluster. You will work closely with stakeholders across institutions, departments and partner organizations to support the planning, coordination and execution of cluster-wide programmes, governance processes, operational activities and strategic initiatives. This role provides opportunities to contribute to both current operational functions and future transformation initiatives as NUHS continues to evolve its organizational, healthcare and digital capabilities.

Job Responsibilities

You will be responsible for the following:

• Support governance forums, management meetings, committees and working groups, including meeting coordination, minute taking and follow-up of action items.
• Coordinate and support organizational transformation, service improvement and strategic initiatives across the NUHS Cluster.
• Support demand management, portfolio planning and reporting activities, including the administration, tracking and coordination of requests, initiatives, programmes and workplans.
• Assist in the preparation of business cases, funding proposals, approval papers, governance submissions and management presentations.
• Consolidate information, prepare dashboards and generate reports to support management decision-making.
• Coordinate communications, stakeholder engagement activities and cross-institution collaborations.
• Support the planning and execution of conferences, workshops, showcases, retreats, engagement sessions, external visits and partnership activities.
• Assist in learning and capability development programmes, including training administration and workforce enablement activities.
• Support budgeting, procurement, funding coordination, claims processing and other operational activities where required.
• Maintain documentation, knowledge repositories and collaboration platforms to support effective information management.
• Work with stakeholders to identify risks, resolve issues and ensure the smooth execution of programmes and initiatives.
• Undertake any other duties and responsibilities assigned by management.

Requirements

Qualifications

• Bachelor's Degree in Business Administration, Business Management, Healthcare Administration, Communications, Information Systems, Public Administration or related disciplines.

Experience

• Fresh graduates are welcome to apply.
• Candidates with experience in governance, business operations, administration, programme management, stakeholder engagement, organizational initiatives or project coordination will have an advantage.
• Experience supporting management meetings, committees, governance forums or strategic initiatives will be advantageous.
• Experience in healthcare, public sector or large organizational environments will be advantageous.

Skills & Competencies

• Strong communication and stakeholder management skills.
• Strong analytical, organizational and problem-solving capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint, Teams and SharePoint).
• Experience in report writing, presentation development, business case preparation or funding proposal development will be advantageous.
• Proactive, adaptable and able to work independently as well as collaboratively in a team environment.

Why Join Us

This role offers broad exposure to:

• Governance and leadership engagement
• Organizational transformation and change initiatives
• Demand management and portfolio coordination
• Business operations and performance management
• Stakeholder engagement and partnerships
• Learning and capability development
• Strategic planning and funding governance
• Cluster-wide healthcare, digital and organizational initiatives

You will have opportunities to contribute meaningfully to both current operations and the future transformation journey of the NUHS Cluster.