Senior Executive, Middle Office Operations

Maybank Singapore; Singapore; Presencial; SGD 50.000 - 80.000; Jornada completa

Descripción de la vacante

Maybank Singapore is seeking a Senior Executive in Middle Office Operations for Wealth Management to oversee end-to-end client onboarding and lifecycle processing. This role ensures documentation accuracy, name screening and reviews align with internal policies and regulatory requirements.

You will review forms, approvals and records, identify gaps, and provide guidance to stakeholders while maintaining high standards of confidentiality and ownership in your work.

Formación

• Experience in client onboarding and lifecycle activities in wealth management or financial services.
• Ability to review documents for completeness and validity.
• Familiarity with name screening and periodic reviews.
• Capability to identify documentation gaps and escalate appropriately.
• Strong attention to detail, accuracy and confidentiality.

Responsabilidades

• Review and process client onboarding, account opening and servicing requests from start to finish.
• Verify that forms, documents and system records are complete and valid.
• Perform name screening and periodic/event-triggered reviews per policy and regulation.
• Identify gaps and inconsistencies and coordinate with stakeholders to resolve them.

Conocimientos

KYC awareness

Documentation review

Regulatory compliance

Risk identification

Stakeholder communication

Problem solving

Descripción del empleo

Senior Executive, Middle Office Operations (Wealth Management)

About the role

As Senior Executive, Middle Office Operations, you will own the end-to-end review and processing of Wealth Management client onboarding and client lifecycle activities. This covers documentation review and validation, name screening, periodic reviews and event-triggered reviews. You will help make sure every client relationship is set up and maintained accurately, follows policy, and meets service standards.

Key responsibilities

• Review and process client onboarding, account opening, account maintenance and related servicing requests from start to finish, for both individual and non-individual clients.
• Check that account-opening forms, supporting documents, approvals and system records are complete, consistent and valid.
• Perform name screening, periodic reviews and event-triggered reviews in line with internal policies and regulatory requirements.
• Spot documentation gaps, inconsistencies and exceptions, and work with the relevant stakeholders to clarify or fix them.
• Process all requests accurately and within the agreed service standards.

What we're looking for

You will be able to:

• Handle both routine and complex cases independently, with minimal supervision.
• Apply policies and procedures with sound judgement to each client's actual circumstances, rather than relying only on checklists.
• Recognise material KYC, documentation, operational and control risks.
• Challenge incomplete or unsupported information in a professional, constructive way.
• Give stakeholders practical guidance while respecting the approval authority of Compliance, Business Compliance Control Office and other control functions.
• Manage competing priorities and follow outstanding matters through to resolution.
• Escalate significant issues promptly, with a clear explanation of the risk involved.
• Coach and support junior team members to build the team's overall capability.
• Contribute actively to process improvements, user acceptance testing (UAT) and control-enhancement initiatives.
• Bring a high standard of accuracy, professionalism, confidentiality and ownership to your work.

We regret that only shortlisted candidates will be notified.