Assistant Relationship Manager, Cash Management

E.SUN Financial Holding Co., Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

E.SUN Financial Holding Co., Ltd is seeking a detail‑oriented professional to review documents for new accounts, ensure regulatory compliance, and maintain data accuracy. You will perform KYC/CDD/EDD processes, liaise with clients and Relationship Managers, and support regulatory projects.

The role involves managing client data, preparing management reports, and assisting with ad‑hoc duties to ensure smooth operations and risk‑aware service delivery.

Qualifications

• Minimum 1 to 2 years of relevant work experience.
• Degree in any discipline.
• Awareness of Risk Controls and Regulatory Requirements.
• Ability to have good collaboration across departments.
• Maintains a keen eye for detail, crucial for document review, data verification, and compliance tasks.

Responsibilities

• Evaluate and approve necessary documentation for the creation of new accounts.
• Ensure all documentation meets internal and external regulatory standards.
• Engage with clients to address their queries and needs.
• Ensure investment products and services align with the client's profile and objectives.
• Manage and process necessary tax documentation for clients.
• Conduct thorough KYC checks to confirm client identity and legitimacy.
• Perform standard due diligence to assess potential risks associated with clients.
• Conduct in-depth analysis for higher-risk clients to ensure compliance with regulatory standards.
• Investigate and assess any negative information about clients through media and other sources.
• Communicate and coordinate with clients for document submissions.
• Support Relationship Managers to facilitate smooth client interactions and documentation processes.
• Ensure all client files are accurately stored, organised, and maintained.
• Adhere to data protection and confidentiality regulations.
• Compile and prepare various reports for management review.
• Identify any irregularities and provide insights or recommendations.
• Engage in projects related to regulatory changes, process improvements, remediation activities, and audits.
• Ensure compliance with new regulations and enhance operational efficiency.
• Undertake additional tasks as needed to support the team and business operations.

Skills

Attention to detail

Regulatory awareness

Cross-department collaboration

Risk controls

Education

Degree in any discipline

Job description

Review and Process Documents for Account Opening

• Evaluate and approve necessary documentation for the creation of new accounts
• Ensure all documentation meets internal and external regulatory standards

Perform Account Maintenance Activities

• Client Communication: Engage with clients to address their queries and needs
• Suitability: Ensure investment products and services align with the client's profile and objectives
• Tax Forms Processing: Manage and process necessary tax documentation for clients

Verification of Client Data

• KYC (Know Your Customer): Conduct thorough KYC checks to confirm client identity and legitimacy
• Customer Due Diligence (CDD): Perform standard due diligence to assess potential risks associated with clients
• Enhanced Due Diligence (EDD): Conduct in-depth analysis for higher-risk clients to ensure compliance with regulatory standards

Perform Adverse News Search

• Investigate and assess any negative information about clients through media and other sources
• Analyse findings and determine any necessary actions or escalations

Liaison with Customers and Relationship Managers

• Communicate and coordinate with clients for document submissions
• Support both local and overseas Relationship Managers to facilitate smooth client interactions and documentation processes

Client File Management

• Ensure all client files are accurately stored, organised, and maintained
• Adhere to data protection and confidentiality regulations

Report Preparation for Management

• Compile and prepare various reports for management review
• Include monthly statistics, identify any irregularities, and provide insights or recommendations

Participation in Regulatory and Process Improvement Projects

• Engage in projects related to regulatory changes, process improvements, remediation activities, and audits
• Ensure compliance with new regulations and enhance operational efficiency

Ad-hoc Duties

• Undertake additional tasks as needed to support the team and business operations

Job Requirement

• Minimum 1 to 2 years of relevant work experience
• Degree in any discipline
• Awareness of Risk Controls and Regulatory Requirements
• Ability to have good collaboration across departments
• Maintains a keen eye for detail, crucial for document review, data verification, and compliance tasks