Senior Executive / Manager, Quality Assurance & Administration

Government Technology Agency (GovTech); Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

GovTech in Singapore seeks a Senior Executive/Manager to lead QA and administration for the Halal Development cluster. You will ensure adherence to quality standards, maintain records, and manage facilities and assets to support Halal certification activities.

The role requires tertiary education and 2–3 years of QA/administration experience, with ISO familiarity and strong communication and organizational skills.

Qualifications

• 2–3 years of experience in quality assurance, administration, or operations.
• Familiarity with quality management systems and documentation practices (ISO knowledge a plus).
• Strong attention to detail and ability to liaise with internal stakeholders and external vendors.
• Self-driven, independent, and able to work well with others across all levels.

Responsibilities

• Lead QA processes for the cluster and monitor compliance with standards.
• Prepare, review and update SOPs and quality documentation.
• Assist in internal and external audits and act on audit findings.
• Maintain the e-registry for the cluster and ensure timely records.
• Liaise with vendors for facilities management and IT asset provisioning.
• Support procurement and maintenance of IT assets and contribute to other initiatives.

Skills

Communication skills

Organizational skills

Record-keeping

MS Office proficiency

Education

Tertiary education in Business/Management/Science/Engineering

Tools

Microsoft Excel

Job description

What the role is

Senior Executive / Manager, Quality Assurance & Administration supports the Halal Development (HD) cluster in maintaining quality assurance standards and ensuring efficient administrative operations. This role is responsible for ensuring compliance with quality management processes, maintaining cluster-wide records, and managing facilities and assets to support the effective delivery of Halal certification functions.

What you will be working on

Lead and coordinate quality assurance (QA) processes for the cluster, including monitoring compliance with established standards, conducting internal reviews, and identifying areas for continuous improvement. Lead the preparation, review, and periodic updating of Standard Operating Procedures (SOPs) and other quality management documentation to ensure processes remain current and compliant. Support and contribute to audit-related activities, including preparation for internal and external audits and follow-up on audit findings. Maintain the organisation-wide electronic registry (e-registry) for the cluster, ensuring accurate and timely record-keeping in accordance with organisational documentation standards. Serve as the primary point of contact for facilities management at the HD office, including liaising with vendors for maintenance, repairs, and other facility-related matters. Manage the procurement, issuance, and maintenance of IT assets for the cluster. Contribute to the cluster's other initiatives and tasks as required.

What we are looking for

Tertiary education in Business, Management, Science, Engineering or related discipline; relevant professional certifications in quality systems will be an advantage. 2 to 3 years of experience in quality assurance, administration, or operations; experience in a regulatory or certification environment will be an advantage. Familiarity with quality management systems and documentation practices, preferably with knowledge of ISO standards. Strong organisational and record-keeping skills with high attention to detail. Proficient in the Microsoft Office suite, particularly Excel. Good communication and interpersonal skills, with the ability to liaise effectively with internal stakeholders and external vendors. Self-driven, independent, and able to work well with others across all levels.

Successful candidate will be appointed on a contract basis.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.