Senior Executive, GI Operations

Etiqa Insurance Singapore; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Etiqa Insurance Singapore is seeking a dynamic individual to join our team to issue new business, renewals and endorsements for commercial lines. You will maintain policy documentation accuracy and handle related administrative duties.

You will also assist with email and phone enquiries from customer care, intermediaries, and internal stakeholders, and contribute to system enhancements and UAT to improve efficiency. A fast-paced, diverse environment awaits your growth.

Qualifications

• Minimum Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 4 year(s) of working experience in the related field.
• Experience in GI Insurance would be preferred.
• Able to work in a fast and diverse environment.
• Meticulous with an eye on detail.

Responsibilities

• Issuance of new business, renewal and endorsement documents for commercial lines.
• Maintain service standards to customers by ensuring the accuracy of policy documentation.
• Manage policy documentation and related administrative duties.
• Assist to answer email and phone enquiries from customer care, intermediaries, and internal stakeholders.
• Initiate and support system enhancements and User Acceptance Testing to improve efficiency.
• Undertake any other duties as may be assigned.

Skills

Communication

Attention to detail

Team collaboration

Education

Diploma/Advanced/Higher/Graduate Diploma

Job description

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Issuance of new business, renewal and endorsement documents for commercial lines of business
• Maintain service standards to customers by ensuring the accuracy of policy documentation
• Manage policy documentation and related administrative duties
• Assist to answer email and phone enquiries from customer care, intermediaries, and internal stakeholders
• Initiate and support system enhancements and User Acceptance Testing to improve efficiency and effectiveness of the department's work processes
• Undertake any other duties as may be assigned

REQUIREMENTS

• Minimum Diploma/Advanced/Higher/Graduate Diploma in any field
• At least 4 Year(s) of working experience in the related field is required for this position
• Experience in GI Insurance would be preferred
• Able to work in a fast and diverse environment
• Meticulous with an eye on detail