Assistant Manager/Senior Executive, Finance Operations

Etiqa Insurance Singapore; Singapore; On-site; SGD 48,000 - 66,000; Full time

Job summary

Etiqa Insurance Singapore is seeking a dynamic finance operations professional to manage timely policy-related payments, refunds, commissions, incentives, and referrals, while ensuring accuracy and regulatory compliance.

You will analyze policy and financial data, perform reconciliations, and support month-end and year-end closings. Collaboration with cross-functional teams and auditors will be essential in a fast-paced environment.

Qualifications

• Degree in Accounting or equivalent.
• Meticulous and good with numbers.
• Experience or background in insurance is preferred.

Responsibilities

• Perform timely and accurate finance operations tasks for the insurance business and financial closing.
• Process daily policy-related payments including refunds, commissions, incentives payouts, and referral payments.
• Analyze policy, commission and financial data to identify discrepancies and monitor trends.
• Reconcile reinsurance receipts and payments in the accounting system and support month-end/year-end close.
• Coordinate with stakeholders and assist with audit documentation and UAT for process improvements.

Skills

Attention to detail

Analytical thinking

Communication

Education

Degree in Accounting

Tools

Oracle

Excel

Job description

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

ABOUT THE ROLE

Perform timely and accurate finance operations tasks for the insurance business and financial closing, including processing daily policy-related payments such as refunds, commissions, incentives payouts, and referral payments, while ensuring accuracy, timeliness, and compliance with company policies and regulatory requirements.

SCOPE OVERVIEW

• Ensure timely and accurate processing of policy-related payments, including refunds, commissions, overriding commissions, office allowances, profit commissions, incentives payouts, and referral payments.
• Analyze policy, commission and financial data to identify discrepancies, monitor trends and ensure alignment with product launches, cash flow requirements, and financial objectives.
• Ensure all reinsurance receipts are accurately and promptly recorded in the accounting system.
• Ensure all reinsurance payments are processed accurately and within the agreed SLAs.
• Support month-end and year-end financial closing activities, including checking on commission and referral transactions, preparing journal entries, and uploading journals into Oracle General Ledger.
• Perform bank and balance sheet reconciliations, investigate outstanding reconciling items, and coordinate with internal and external with stakeholders to ensure timely resolution.
• Perform reinsurance reconciliations and liaise with relevant stakeholders to ensure the accuracy and completeness of financial reporting.
• Collaborate with cross-functional teams on initiatives to enhance efficiency within Finance Operations.
• Provide support on User Acceptance Testing (UAT) to IT and other stakeholder departments in implementing process changes, new initiatives, system enhancements and resolution of BAU issues.
• Assist in the preparation of audit documentation and work closely with external auditors to ensure the smooth completion of audit.
• Ensure a positive customer experience by effectively managing stakeholder expectations, resolving escalated cases and complaints promptly, and maintaining strong business relationships.

REQUIREMENTS

• Degree in Accounting or equivalent
• Preferably with insurance background
• Meticulous and good with numbers
• Demonstrate the required skill to perform detailed work accurately and promptly