Senior Executive/Executive, Learning and Development

Civil Service College; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Civil Service College in Singapore is seeking a programmes team member who can diagnose learning needs and tailor interventions for diverse public service learners. You will partner with senior leaders, external experts and HR officers to identify performance gaps and co-create timely learning solutions with empathy and professionalism.

You will evaluate outcomes using feedback and data to drive continuous improvement, and you will strengthen learning interventions and processes by responsibly

Qualifications

• Diagnose learning needs across public service profiles.
• Design and deliver learning interventions with professionalism.
• Synthesize information to evaluate interventions and outcomes.
• Build networks across agencies to support learning initiatives.
• Experiment with ideas to improve processes and service delivery.

Responsibilities

• Diagnose needs, design & deliver learning interventions for different profiles of learners.
• Partner & engage stakeholders (including senior leaders, external experts, HR officers) with empathy and professionalism to identify performance needs and co-create effective learning interventions in a timely manner.
• Evaluate impact of learning interventions, using participant feedback and data, for future improvement.
• Strengthen learning interventions and work processes by experimenting responsibly.

Skills

Empathy

Stakeholder engagement

Analytical thinking

Collaboration

Job description

We are looking for a member of the programmes team, who is passionate about understanding and meeting the learning needs of Public Service leaders. In particular, you will:

• Diagnose needs, design & deliver learning interventions for different profiles of learners
• Partner & engage stakeholders (including senior leaders, external experts, HR officers) with empathy and professionalism to identify performance needs and co-create effective learning interventions in a timely manner
• Evaluate impact of learning interventions, using participant feedback and various sources of data, for future improvement
• Strengthen learning interventions and work processes by experimenting responsibly.

What We Are Looking For

• [Serving with Heart, Commitment & Purpose]: Work professionally and independently to deliver good outcomes for the Civil Service College and the Singapore Public Service
• [Thinking Clearly and Making Sound Judgements]: Synthesise different information and viewpoints to evaluate and recommend effective learning interventions
• [Working as One Public Service]: Build strong networks within the Civil Service College and across agencies to contribute towards a positive work culture that enhances cooperation and teamwork
• [Working Effectively with Citizens and Stakeholders]: Reach out to stakeholders (including senior leaders) to co-create solutions that achieve win-win outcomes in a proactive and collaborative manner
• [Improving and Innovating Continuously]: Experiment with ideas regularly to improve work processes and service delivery while managing risks and the potential impact of change
• [Keep Learning and Putting Skills into Action]: Keep up with, share and apply new knowledge (including content on governance and policy issues, learning design) to build confidence and subject matter expertise