Senior Manager (Capability Development Strategy), LDO (2-years contract)

Civil Service College; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Civil Service College (CSC) invites you to join the Learning and Development Office (LDO), a corporate unit dedicated to advancing capability development and organisational learning across the Singapore Public Service.

You will work at the intersection of organisational development, capability development and workplace learning—helping stakeholders diagnose performance challenges and identify effective interventions.

Qualifications

• Minimum 6 years of experience in organisational development, capability development or related fields.
• Leadership experience with ability to guide and develop others.
• Ability to translate priorities and insights into coherent strategies and implementations.
• Strong diagnostic and problem-solving capabilities to address performance challenges.
• Excellent stakeholder engagement, facilitation and relationship-building skills.
• Adaptive, able to work with ambiguity and evolving priorities.
• Curiosity about learning and sharing knowledge on how organizations learn.

Responsibilities

• Translate strategy, research and emerging trends into practical approaches that improve organisational capability.
• Partner stakeholders to diagnose organisational capability, learning and performance challenges.
• Develop initiatives that strengthen capability development practice across CSC and the Public Service.
• Design and test interventions using levers such as workplace learning, communities of practice, organisational development, change initiatives and formal learning.
• Build partnerships and communities that advance capability development practice across agencies.
• Contribute to thought leadership, experimentation and practice innovation within CSC.

Skills

Strategic thinking

Leadership

Stakeholder engagement

Diagnostics & problem-solving

Change management

Learning orientation

Adaptability

Partnership building

Job description

What the role is:

You will be part of the Learning and Development Office (LDO), a corporate unit within the Civil Service College Singapore (CSC). LDO advances capability development and organisational learning across the Public Service. We work with agencies and partners to strengthen workforce and organisational capability through research, practice development, experimentation and strategic initiatives. This role is for someone who wants to shape how capability is built in organisations. You will work at the intersection of organisational development, capability development and workplace learning — helping stakeholders diagnose complex performance challenges, identify the right interventions, and strengthen practice across the Public Service.

What you will be working on:

• Translate strategy, research and emerging trends into practical approaches that improve organisational capability.
• Partner stakeholders to diagnose organisational capability, learning and performance challenges.
• Develop initiatives that strengthen capability development practice across CSC and the Public Service.
• Design and test interventions using levers such as workplace learning, communities of practice, organisational development, change initiatives and formal learning.
• Build partnerships and communities that advance capability development practice across agencies.
• Contribute to thought leadership, experimentation and practice innovation within CSC.

What we are looking for:

• Relevant professional experience – at least 6 years of experience in one or more areas related to organisational development, capability development, learning and development, performance consulting, workforce transformation, change management or organisation effectiveness.
• Relevant leadership experience – prior experience in leading or managing a team, with the ability to guide and develop others.
• Strategic thinking and execution – ability to translate organisational priorities, research insights and emerging ideas into coherent strategies, practical initiatives and implementation plans that advance capability development.
• Diagnostic and problem-solving capability – ability to identify root causes and systemic drivers behind organisational and performance challenges, and shape appropriate interventions.
• Stakeholder engagement and influence – strong facilitation, communication and relationship-building skills, with the confidence to work across multiple stakeholders and perspectives.
• Adaptability and judgement – comfort working with ambiguity, complexity and evolving priorities, while exercising sound judgement on what will create practical value.
• Learning orientation and curiosity – interest in staying updated and sharing with others on how organisations learn, adapt and improve performance.
• Partnership and practice-building orientation – experience building partnerships, communities, cross-organisational initiatives or practice networks will be an advantage.

About Civil Service College

The Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister’s Office. We are the central learning institution for the Singapore Public Service and we partner government ministries and agencies to develop people for a first-class public service. CSC brings together public officers from diverse backgrounds and provides them with opportunities for learning and skills upgrading. Our service-wide networks enable public officers to build capabilities, develop shared ethos and gain deeper perspectives, creating a collaborative environment for dialogue and knowledge sharing. Through our programmes and services, CSC aims to strengthen strategic capacity in governance, leadership, public administration and management for the Singapore Public Service.