We are seeking an Events & Operations Executive to manage end‑to‑end logistics and ensure seamless delivery of executive programs and customer engagements within a dynamic corporate environment. This role focuses on coordinating event operations, maintaining facility readiness, managing schedules and vendors, and driving service excellence to create a polished, high‑impact experience for clients and stakeholders.
Key Responsibilities:
- Oversee daily logistics and ensure a premium environment for customer engagements.
- Manage all aspects of executive programs, including room setup, catering, signage, and branded content displays.
- Maintain the center’s pristine condition and prepare for high‑profile visits.
- Work closely with facilities and workplace services to deliver seamless operations and customer service.
- Partner with consultants to execute sophisticated client interactions.
- Support the Head of Centre Lead on the smooth running of the center
- Handle complex calendars and concurrent engagements with precision.
- Align with subject matter experts and executives for flawless delivery.
- Organize agendas, boardroom setups, site logistics, and stakeholder communication.
- Act as the primary contact for internal teams and external vendors.
- Strengthen ties with sales, marketing, facilities, and catering partners.
- Coordinate with international teams to ensure program consistency.
- Foster a culture of white‑glove service and continuous improvement.
- Oversee vendor deliverables and manage program budgets effectively.
- Identify opportunities to streamline operations and enhance efficiency.
- Provide innovative ideas to elevate customer experiences.
- Lead or participate in task forces and project teams as needed.
Requirements:
- Bachelor’s degree or diploma in Business Administration, Hospitality Management, Event Management, or a related discipline.
- Minimum 5 years in event coordination, executive support, or customer experience roles.
- Demonstrated ability to manage complex logistics and stakeholder coordination.
- Skilled in CRM platforms, Microsoft 365, and scheduling tools.
- Experience in high‑tech or professional services environments preferred.
- Energetic, positive, and passionate about delivering exceptional service.
- Ability to stay composed and resourceful under pressure.
- Natural talent for anticipating needs and taking initiative.