Senior/Executive (Cardio Vascular Lab)

National University Polyclinics; Singapore; Presencial; SGD 42.000 - 64.000; Jornada completa

Descripción de la vacante

National University Health System is seeking an Executive – Operations to oversee the planning, budgeting, daily operations, staff management and patient experience at the assigned service point to ensure seamless and undisrupted patient care.

You will coordinate procurement activities, optimize workflows, monitor resource utilization, and work with Clinic Manager and Nurse Manager to resolve system and process issues impacting patient flow, registration and billing.

Formación

• Bachelor's degree in any discipline.
• Excellent verbal and written communication skills.
• Strong interpersonal and teamwork abilities.
• Analytical mindset with data-driven decision support.
• Able to adapt and perform under pressure.

Responsabilidades

• Manage planning, budgeting and daily operations for assigned service point(s).
• Oversee procurement activities and stakeholder coordination to ensure timely purchases.
• Ensure patient experience, staff safety and process integrity in operations.
• Allocate resources and monitor utilization at the service point(s).
• Drive process improvements and workflow optimization.
• Collaborate with Clinic Manager and Nurse Manager to address issues affecting service delivery.
• Perform additional duties as assigned by Reporting Officer/HOD.

Conocimientos

Verbal communication

Written communication

Interpersonal skills

Teamwork

Analytical thinking

Adaptability

Educación

Bachelor's degree

Descripción del empleo

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Institution: National University Health System

Job Responsibilities:

The job holder will be responsible to manage (e.g. planning, budgeting, daily operations, staff management, and patient experience) the assigned service point(s) to support, facilitate and ensure the seamless and undisrupted provision of patient service and care at the service point(s).

You will be responsible for the following:

• Support and facilitate the entire work planning and budgeting process of the assigned service point(s) from development till implementation/execution
• Manage and perform all the procurement activities of the assigned service point(s), working with the relevant internal and external stakeholders to ensure active tracking and monitoring, and timely completion of all procurement
• Manage the daily operations of the assigned service point(s), partnering relevant stakeholders such as Clinic Manager and Nurse Manager to resolve system and process issues including but not limited to patient experience, patient and staff safety, registration, admission, length of stay, wait time, decanting/right siting of patient, and billing as and when required
• Manage resources allocation, and tracking and monitoring of utilisation of the resources of the assigned service point(s)
• Drive, participate and support the review of workflows and processes and any work improvement projects
• Liaise and work with various internal and external stakeholder to manage feedbacks and complaints to ensure operation and service excellence
• Perform and assume additional tasks and responsibilities as assigned by Reporting Officer/HOD

Requirements:

• Good Degree in any discipline
• Minimum 1-2 years of relevant working experience in operations, preferably in healthcare sector
• Fresh graduate with good degree may also be considered for Executive position
• Good verbal and written communication skills

Strong interpersonal skills with the ability to engage and work with all level of staff

Resourceful and analytical, with ability to synergise data concisely for decision support

Adaptable and able to manage and handle pressure and stress

Have a positive and proactive mindset

A good team player who is able to work independently