(Senior) Executive Assistant / Associate Executive, NUH Referral Centre

National University Polyclinics; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

National University Hospital is seeking an Administration Liaison to coordinate enquiries from patients, clients and internal departments, ensuring service standards are met.

The role involves liaising with external parties for referrals, supporting the Patient Liaison Centre, and performing general administrative duties in a fast-paced hospital setting.

Qualifications

• Diploma in a related field.
• Preferably 1 year of working experience.
• Pleasant and cheerful personality.
• Good problem-solving, interpersonal and communication skills.

Responsibilities

• Ensure timely and appropriate resolution of enquiries and requests that come through the Patient Liaison Centre (PLC).
• Liase with external parties and internal departments for safe and appropriate referral of patient to NUH for outpatient appointment as per hospital protocols and procedures.
• Carry out any other administrative duties required at PLC.

Skills

Interpersonal communication

Problem solving

Organisational skills

Multi-tasking

Team player

Computer literacy

Education

Diploma holder

Tools

Microsoft Office

Job description

Select how often (in days) to receive an alert: Create Alert

Job ID: 9726

Job Function: Administration

Institution: National University Hospital

Overview:

To provide coordination and assistance in all areas necessary to facilitate enquiries and requests from patients, clients and internal departments, and ensure that the service levels provided meet the pre-determined service standards.

Job Responsibilities:

• Ensure timely and appropriate resolution of enquiries and requests that come through the Patient Liaison Centre (PLC).
• Liase with external parties and internal departments for safe and appropriate referral of patient to NUH for outpatient appointment as per the hospital's protocols and procedures.
• Carry out any other administrative duties required at PLC.

Job Requirements:

• Minimum Diploma Holder.
• Preferrably with 1 year of working experience.
• With pleasant and cheerful personality.
• Good problem-solving, interpersonal and communication skills.
• Meticulous and possess good organisational and coordination skills.
• Ability to exercise initiative, manage pressure and multi-task in a fast-paced environment.
• A team player.
• Proficient in computer skills and comfortable with applications / technology.