Senior Executive, Business Development (Hospitality industry)

Allied Search Pte Ltd; Singapore; On-site; SGD 40,000 - 70,000; Full time

Benefits offered by this job

Great career progression

Accessible working location

Reputable Organisation

Job summary

Allied Search Pte Ltd in Singapore is seeking a Senior Executive, Business Development in the hospitality sector to build and expand a portfolio of VIP guests, identify opportunities, and develop strategies to attract and retain customers.

You will lead engagements, coordinate exclusive events, stay updated on promotions and privileges, deliver high hospitality standards, manage guest credit, ensure compliance, and handle ad hoc duties.

Qualifications

• Diploma or Degree in Business Administration or related discipline.
• Able to work on rotating shifts, including weekends and public holidays.

Responsibilities

• Build and expand a portfolio of VIP guests by identifying new business opportunities and developing strategies to attract and retain customers.
• Establish strong relationships with existing and prospective guests through regular engagement, personalised service and follow-ups.
• Conduct outbound calls and coordinate exclusive events and activities to encourage guest participation and strengthen loyalty.
• Stay updated on the latest promotions, membership privileges and entertainment offerings to provide guests with relevant information.
• Deliver a high standard of hospitality by understanding guests' preferences, attending to their requests and ensuring a positive guest experience.
• Oversee guest credit arrangements, monitor outstanding accounts and follow up on payment collections when required.
• Handle sensitive guest information with discretion while ensuring compliance with company policies, operational procedures and regulatory requirements.
• Any other ad hoc duties assigned.

Skills

VIP guest management

Relationship building

Customer service

Hospitality industry knowledge

Education

Diploma/Degree in Business Administration

Job description

• Great career progression
• Accessible working location
• Reputable Organisation

As a Senior Executive, Business Development (Hospitality industy), you will be responsible for the following duties:

• Build and expand a portfolio of VIP guests by identifying new business opportunities and developing strategies to attract and retain customers.
• Establish strong relationships with existing and prospective guests through regular engagement, personalised service and follow-ups.
• Conduct outbound calls and coordinate exclusive events and activities to encourage guest participation and strengthen loyalty.
• Stay updated on the latest promotions, membership privileges and entertainment offerings to provide guests with relevant information.
• Deliver a high standard of hospitality by understanding guests' preferences, attending to their requests and ensuring a positive guest experience.
• Oversee guest credit arrangements, monitor outstanding accounts and follow up on payment collections when required.
• Handle sensitive guest information with discretion while ensuring compliance with company policies, operational procedures and regulatory requirements.
• Any other ad hoc duties assigned.

Requirements

• Possess a Diploma or Degree in Business Administration or a related discipline.
• Able to work on rotating shifts, including weekends and public holidays.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777