Senior Executive/Assistant Quality Assurance Manager

EtonHouse International Education Group; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

EtonHouse International Education Group seeks an Assistant Quality Assurance Manager to uphold high standards of quality, compliance, and continuous improvement across all centres. You will lead ERF/EduTrust and SPARK initiatives, ensuring readiness for external audits and maintaining regulatory alignment.

The role involves developing QA policies, conducting internal audits, training staff, and collaborating with Principals and HQ to implement best practices across campuses.

Qualifications

• Bachelor’s degree in Early Childhood Education, Education, or related field.
• Experience in quality assurance, compliance, or centre leadership within education.
• Hands-on SPARK and EduTrust certification experience.
• Strong knowledge of ECDA/SWDA regulatory frameworks.

Responsibilities

• Lead and oversee ERF/EduTrust and SPARK certification across centres/campuses.
• Audit, review, and improve quality assurance policies, SOPs, and frameworks.
• Coordinate documentation and readiness for external audits and inspections.
• Provide training to staff on compliance standards and certification requirements.
• Collaborate with Principals and HQ to align quality initiatives and priorities.
• Drive continuous improvement initiatives based on audits and performance data.

Skills

Stakeholder management

Analytical skills

Communication skills

Education

Bachelor’s degree in Early Childhood Education/related field

Job description

The Assistant Quality Assurance Manager is responsible for ensuring that the organisation maintains high standards of quality, compliance, and continuous improvement across all centres/ campuses. This role oversees certification processes such as ERF/EduTrust and SPARK and drives quality assurance frameworks aligned with regulatory and organisational requirements.

Job Description

Quality Assurance & Compliance

• Lead and support centres/ campuses in achieving and maintaining ERF/EduTrust and SPARK certification
• Ensure compliance with ECDA, SWDA, and relevant regulatory requirements
• Conduct regular internal audits, reviews, and gap analyses across centres/ campuses
• Develop, review, and implement quality assurance policies, SOPs, and frameworks

Certification & Documentation

• Support centres/campuses in preparing documentation and submission for ERF/EduTrust and SPARK certification
• Work closely with centre/campus leaders to ensure readiness for external audits and inspections
• Provide guidance and training to staff on compliance standards and certification requirements

Continuous Improvement

• Identify areas for improvement and drive quality enhancement initiatives across centres/campuses
• Analyse feedback, audit findings, and performance data to recommend improvements
• Support centres/ campuses in implementing best practices and maintaining consistent standards

Stakeholder Management

• Work closely with Principals, and HQ teams to align quality initiatives and compliance priorities
• Act as a key liaison with external bodies (e.g. ECDA and SWDA) where required
• Provide advisory support to centres/campuses on regulatory and compliance related matters

Training & Capability Building

• Conduct training and workshops on quality standards, ERF/EduTrust and SPARK requirements
• Build capability within centres/campuses to sustain quality practices independently

Qualifications:

• At leastposses Bachelor’s degree in Early Childhood Education, Education, or related field
• Minimum 3–4 years of relevant experience in quality assurance, compliance, or centre leadership within the education sector
• Hands‑on experience with SPARK and EduTrust certification is a must
• Strong knowledge of ECDA / SWDA regulatory frameworks and requirements
• Experience in audit, documentation, and process improvement
• Strong stakeholder management and communication skills
• Detail-oriented with strong analytical and problem-solving abilities