Senior Executive/Assistant Quality Assurance Manager

EtonHouse International Holdings Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

EtonHouse International Holdings Pte Ltd is seeking an Assistant Quality Assurance Manager to uphold high standards of quality, compliance, and continuous improvement across centres and campuses in Singapore. The role drives ERF/EduTrust and SPARK certification and aligns QA frameworks with regulatory requirements.

You will lead audits, develop policies and SOPs, train staff, and collaborate with Principals and HQ to ensure readiness for external audits.

Qualifications

• Bachelor’s degree in Early Childhood Education, Education, or related field.
• 3–4 years of QA, compliance, or centre leadership experience in education.
• Hands-on SPARK and EduTrust certification experience; strong ECDA/SSG regulatory knowledge.
• Experience with audits, documentation, and process improvements.
• Strong stakeholder management and communication skills.

Responsibilities

• Lead and support centres in achieving ERF/EduTrust and SPARK certification.
• Ensure compliance with ECDA, SSG, and relevant regulatory requirements.
• Conduct regular internal audits, reviews, and gap analyses across centres.
• Develop, review, and implement quality assurance policies, SOPs, and frameworks.

Skills

Quality Assurance

Compliance

Stakeholder Management

Auditing

Process Improvement

Training & Capability Building

Education

Bachelor's degree in Early Childhood Education, Education, or related field

Tools

SPARK Certification

EduTrust

ECDA/SSG Knowledge

Job description

The Assistant Quality Assurance Manager is responsible for ensuring that the organisation maintains high standards of quality, compliance, and continuous improvement across all centres/ campuses. This role oversees certification processes such as ERF/EduTrust and SPARK and drives quality assurance frameworks aligned with regulatory and organisational requirements.

Job Description

Quality Assurance & Compliance

• Lead and support centres/ campuses in achieving and maintaining ERF/EduTrust and SPARK certification
• Ensure compliance with ECDA, SSG, and relevant regulatory requirements
• Conduct regular internal audits, reviews, and gap analyses across centres/ campuses
• Develop, review, and implement quality assurance policies, SOPs, and frameworks

Certification & Documentation

• Support centres/campuses in preparing documentation and submission for ERF/EduTrust and SPARK certification
• Work closely with centre/campus leaders to ensure readiness for external audits and inspections
• Provide guidance and training to staff on compliance standards and certification requirements

Continuous Improvement

• Identify areas for improvement and drive quality enhancement initiatives across centres/campuses
• Analyse feedback, audit findings, and performance data to recommend improvements
• Support centres/ campuses in implementing best practices and maintaining consistent standards

Stakeholder Management

• Work closely with Principals, and HQ teams to align quality initiatives and compliance priorities
• Act as a key liaison with external bodies (e.g. ECDA and SSG) where required
• Provide advisory support to centres/campuses on regulatory and compliance related matters

Training & Capability Building

• Conduct training and workshops on quality standards, ERF/EduTrust and SPARK requirements
• Build capability within centres/campuses to sustain quality practices independently

Qualifications:

• At leastposses Bachelor's degree in Early Childhood Education, Education, or related field
• Minimum 3-4 years of relevant experience in quality assurance, compliance, or centre leadership within the education sector
• Hands-on experience with SPARK and EduTrust certification is a mustStrong knowledge of ECDA / SSG regulatory frameworks and requirements
• Experience in audit, documentation, and process improvement
• Strong stakeholder management and communication skills
• Detail-oriented with strong analytical and problem-solving abilities

EtonHouse emphasises child-led learning, fostering happiness, engagement, open-mindedness, critical thinking, and a lifelong love for learning. Our inquiry-based pedagogy, established more than 30 years ago, has made us a leader in education, offering a comprehensive K-12 pathway from Infant Care to High School in Singapore and 7 other countries. The group also manage E-Bridge, part of Singapore's Anchor Operator Scheme for affordable Pre-Schools, and Middleton International School, an affordable through-train international school.