Assistant Manager, Quality Assurance

etonhouse pre-school pte ltd; Singapore; In loco; SGD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

etonhouse pre-school pte ltd is seeking an Assistant Manager / Manager, Quality Assurance to drive high standards across all centres in Singapore. You will lead ERF/EduTrust and SPARK certification, ensuring compliance with ECDA, SSG, and regulatory requirements.

You will conduct internal audits, develop QA policies, train staff, and partner with Principals and HQ teams to embed continuous improvement and robust documentation.

Competenze

• Bachelor’s degree in Early Childhood Education, Education, or related field.
• 3–4 years of relevant QA, compliance, or centre leadership experience in education.
• Hands-on SPARK and EduTrust certification is required.

Mansioni

• Lead and support centres in achieving ERF/EduTrust and SPARK certification.
• Ensure compliance with ECDA, SSG, and regulatory requirements.
• Conduct regular internal audits, reviews, and gap analyses across centres.
• Develop, review, and implement QA policies and SOPs.
• Train staff on compliance standards and certification requirements.

Conoscenze

Quality Assurance

Audits

Regulatory Compliance

Documentation

Training

Stakeholder Management

Formazione

Bachelor's degree in Early Childhood Education

Strumenti

SPARK Certification

EduTrust Certification

Descrizione del lavoro

The Assistant Manager / Manager, Quality Assurance is responsible for ensuring that the organisation maintains high standards of quality, compliance, and continuous improvement across all centres/ campuses.This role oversees certification processes such as ERF/EduTrust and SPARK and drives quality assurance frameworks aligned with regulatory and organisational requirements.

JobRole & Responsibilities

Quality Assurance & Compliance

• Lead and support centres/ campuses in achieving and maintaining ERF/EduTrust and SPARK certification
• Ensure compliance with ECDA, SSG, and relevant regulatory requirements
• Conduct regular internal audits, reviews, and gap analyses across centres/ campuses
• Develop, review, and implement quality assurance policies, SOPs, and frameworks

Certification & Documentation

• Support centres/campuses in preparing documentation and submission for ERF/EduTrust and SPARK certification
• Work closely with centre/campus leaders to ensure readiness for external audits and inspections
• Provide guidance and training to staff on compliance standards and certification requirements

Continuous Improvement

• Identify areas for improvement and drive quality enhancement initiatives across centres/campuses
• Analyse feedback, audit findings, and performance data to recommend improvements
• Support centres/ campuses in implementing best practices and maintaining consistent standards

Stakeholder Management

• Work closely with Principals, and HQ teams to align quality initiatives and compliance priorities
• Act as a key liaison with external bodies (e.g. ECDA and SSG) where required
• Provide advisory support to centres/campuses on regulatory and compliance related matters

Training & Capability Building

• Conduct training and workshops on quality standards, ERF/EduTrust and SPARK requirements
• Build capability within centres/campuses to sustain quality practices independently

Job Requirements

• Bachelor’s degree in Early Childhood Education, Education, or related field
• Minimum 3–4 years of relevant experience in quality assurance, compliance, or centre leadership within the education sector
• Hands‑on experience with SPARK and EduTrust certification is a must
• Strong knowledge of ECDA / SSG regulatory frameworks and requirements
• Experience in audit, documentation, and process improvement
• Strong stakeholder management and communication skills
• Detail‑oriented with strong analytical and problem‑solving abilities