Senior Executive Assistant, Medical Records Office (MRO)

PeopleSolve; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

PeopleSolve is seeking a Senior Executive Assistant for the Medical Records Office (MRO) in Singapore. You will provide operational support, handle confidential medical records, and assist with processing report requests and payments.

The role requires strong Microsoft Office skills, meticulous organization, and excellent communication in a fast-paced environment. Ideal candidates have a Diploma or/and GCE A Levels, with up to 1 year of healthcare or service industry experience.

Qualifications

• Minimum GCE A level or Diploma.
• Proficient in Microsoft Office like Excel and Word to assist in the management of the departments data.
• Preferably 1 year of working experience in healthcare or service industry.
• Able to work in fast-paced environment.
• Good communication, interpersonal skills.
• Service oriented and customer focused.
• Meticulous, organized with positive working attitude, team player and willing to learn.

Responsibilities

• Provide operational support in the assigned MRO function.
• Ensure all medical records are managed under strictest confidentiality and security.
• Assist and provide advice to both internal and external parties with regards to medical records related processes.
• Register and process medical report requests, including cashier function for medical report payment.
• Follow-up with doctors on incomplete medical report requests.
• Execute administrative duties pertaining to all medical report requests.
• Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.
• Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.
• Conduct quality check on medical report before release.
• Assist in the preparation of statistics such as monthly performance report.

Skills

MS Excel

MS Word

Healthcare experience

Communication skills

Data management

Education

GCE A levels

Diploma

Job description

Senior Executive Assistant, Medical Records Office (MRO)

Job Openings Senior Executive Assistant, Medical Records Office (MRO)

About the job Senior Executive Assistant, Medical Records Office (MRO)

About The Role

The staff will provide operational support in implementing work processes in Medical Records Office (MRO). The staff is expected to work independently as well as a team member to fulfil the required tasks within the given time frame.

Responsibilities and Duties

• Provide operational support in the assigned MRO function.
• Ensure all medical records are managed under strictest confidentiality and security.
• Assist and provide advice to both internal and external parties with regards to medical records related processes.
• Register and process medical report requests, including cashier function for medical report payment.
• Follow-up with doctors on incomplete medical report requests.
• Execute administrative duties pertaining to all medical report requests.
• Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.
• Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.
• Conduct quality check on medical report before release.
• Assist in the preparation of statistics such as monthly performance report.

What We Are Looking For

• Minimum GCE A level or Diploma.
• Proficient in the use of Microsoft Office like Excel and Word to assist in the management of the departments data.
• Preferably 1 year of working experience in healthcare or service industry.
• Able to work in fast-paced environment.
• Good communication, interpersonal skills.
• Service oriented and customer focused.
• Meticulous, organized with positive working attitude, team player and willing to learn.

Working Location

WhoWe Are

PeopleSolve is an international search firm recruiting experienced and qualified nurses and healthcare professionals from around the world. Our program is specifically designed to help Singapore & internationally educated nurses and healthcare professionals succeed permanently in our strategic partners healthcare organizations in Singapore and beyond.
Since our beginning in 2021, we have helped 6,000 + nurses and healthcare professionals, both full time and part time, to secure placements in key healthcare locations including hospitals, clinics, community care centres, testing and vaccination centres.
At PeopleSolve, we specialize in recruitment and outsourcing solutions for the healthcare industry.