Senior Executive/Assistant Manager, Skills Development Partner

institute for human resource professionals limited; Singapore; On-site; SGD 55,000 - 85,000; Full time

Job summary

Institute for Human Resource Professionals Limited seeks a capable professional to support the Head of Professional Standards and Development in building and managing a portfolio of Knowledge Partners and credentialing products, including certification, digital badges, and micro-credentials.

You will partner with Autonomous Universities, polytechnics, private training providers, and corporate academies; manage Knowledge Partners accounts; and oversee project life cycles, vendor relations,

Qualifications

• Experience in HR and project management.
• Ability to communicate with senior stakeholders.
• Customer service focus.
• Strong organizational skills and attention to detail.
• Proactive, self-directed and able to meet deadlines.
• Strong influencing and problem-solving skills.
• Ability to build and maintain internal and external relationships.
• ACLP and/or ACTA certification an advantage.

Responsibilities

• Support Heads in acquiring and engaging with training and learning ecosystem partners.
• Develop and manage Knowledge Partners accounts.
• Assist in vendor management, invoicing, project scheduling and IT applications.
• Participate in project planning, stakeholder engagement and delivery leadership.
• Support strategies to attract certified HR professionals and partner organizations to the Corporate Partners Programme.
• Contribute to Course Accreditation Framework activities for Partners.
• Assist in product management activities including application support and e-learning content development.
• Collaborate across departments to analyze competency data and data storytelling for upskilling.
• Serve as Product Support for Knowledge Partners and micro-credentials.

Skills

Stakeholder communication

Project management

Customer service focus

Attention to detail

Proactive and self-directed

Influencing and problem-solving

Relationship building

ACLP/ACTA advantage

Job description

About the role

You will support the Head of Professional Standards and Development in building and managing a portfolio of Knowledge Partners and credentialing products, including certification, digital badges, skills passport, stackable credentials, and micro-credentials.

Key responsibilities

• Support Functional Leads in acquiring and engaging with training and learning eco-system including Autonomous Universities, Polytechnics, private training providers and corporate academies
• Support Functional Leads in developing and management of Key Knowledge Partners Accounts
• Provide support in daily project life cycle such as vendor management, invoice management, project scheduling and IT application implementations
• Take part in the planning of various projects by effectively engaging and managing stakeholders and providing project management to ensure delivery success
• Work closely with HOD and Functional Leads in developing strategies and the implementation of initiatives leveraging on Knowledge Partnerships to attract new Certified Professionals and new organisations to join IHRP Corporate Partners Programme
• Support Functional Leads in maintaining and implementation of the Course Accreditation Framework for Partners
• Support Functional Leads in project activities for product management including application management, technical support, and development of e-learning content
• Work with internal departments to consolidate competency data, conduct skills and needs analysis and engage in data storytelling for the purpose of advancing upskilling and recertification efforts for certified HR community
• Act as Product Support for Knowledge Partners and Micro-credentials when engaging with training and learning eco-system.

About you

• Relevant working experience, preferably relating to Human Resource and project management
• Ability to communicate with senior stakeholders
• Customer service focus
• Strong attention to detail and excellent organisational skills
• Proactive and self-directed, able to work under pressure and meet deadlines
• Strong influencing and problem-solving skills
• Proven ability to build and maintain strong internal and external working relationships
• ACLP and/or ACTA certification will be an advantage