Senior Executive/Assistant Manager, Skills Development Partner

Institute for Human Resource Professional; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Institute for Human Resource Professional is seeking a proactive professional to support the Head of Professional Standards and Development. You will help build and manage a portfolio of Knowledge Partners and credentialing products, including certification, digital badges, and micro-credentials.

You will engage with training providers, manage partner accounts, and assist in project lifecycle, IT implementations, and data storytelling to advance upskilling and recertification within the HR

Qualifications

• Experience in HR and project management.
• Ability to communicate with senior stakeholders.
• Customer service focus.
• Detail-oriented and highly organized.
• Proactive, self-directed and able to meet deadlines.
• Strong influencing and problem-solving abilities.
• Able to build and maintain strong relationships with internal and external partners.
• ACLP and/or ACTA certification is an advantage.

Responsibilities

• Support Heads in acquiring and engaging with training and learning ecosystem providers.
• Assist in managing Key Knowledge Partners accounts.
• Support daily project lifecycle: vendor management, invoicing, scheduling, IT implementations.
• Assist in project planning and stakeholder engagement to ensure delivery success.
• Help develop strategies to attract certified HR professionals and partners to IHRP Corporate Partners Programme.
• Assist in Course Accreditation Framework implementation for Partners.
• Contribute to product management activities for Knowledge Partners and micro-credentials.

Skills

Project management

Stakeholder engagement

Vendor management

Data storytelling

Customer service

Education

ACLP/ACTA cert

Job description

About the role

You will support the Head of Professional Standards and Development in building and managing a portfolio of Knowledge Partners and credentialing products, including certification, digital badges, skills passport, stackable credentials, and micro-credentials.

Key responsibilities

• Support Functional Leads in acquiring and engaging with training and learning eco-system including Autonomous Universities, Polytechnics, private training providers and corporate academies
• Support Functional Leads in developing and management of Key Knowledge Partners Accounts
• Provide support in daily project life cycle such as vendor management, invoice management, project scheduling and IT application implementations
• Take part in the planning of various projects by effectively engaging and managing stakeholders and providing project management to ensure delivery success
• Work closely with HOD and Functional Leads in developing strategies and the implementation of initiatives leveraging on Knowledge Partnerships to attract new Certified Professionals and new organisations to join IHRP Corporate Partners Programme
• Support Functional Leads in maintaining and implementation of the Course Accreditation Framework for Partners
• Support Functional Leads in project activities for product management including application management, technical support, and development of e-learning content
• Work with internal departments to consolidate competency data, conduct skills and needs analysis and engage in data storytelling for the purpose of advancing upskilling and recertification efforts for certified HR community
• Act as Product Support for Knowledge Partners and Micro-credentials when engaging with training and learning eco-system.

About you

• Relevant working experience, preferably relating to Human Resource and project management
• Ability to communicate with senior stakeholders
• Customer service focus
• Strong attention to detail and excellent organisational skills
• Proactive and self-directed, able to work under pressure and meet deadlines
• Strong influencing and problem-solving skills
• Proven ability to build and maintain strong internal and external working relationships
• ACLP and/or ACTA certification will be an advantage