Senior Manager, Membership and Training

AAMS; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

AAMS is seeking a senior leader in Singapore to drive membership growth, revenue performance and workforce development initiatives. You will collaborate with SWDA to administer CCPs and build partnerships with IHLs and industry stakeholders, translating manpower needs into structured programmes.

You will translate industry and government needs into measurable business and workforce outcomes, leading training strategy, governance of curricula and stakeholder engagement across organisations and

Qualifications

• Minimum 6–10+ years of relevant experience, with at least 6 years in a managerial or leadership role.
• Proven track record in membership revenue management and renewal performance.
• Experience working with SWDA and CCP administration.
• Proven curriculum development and training programme leadership.
• Experience collaborating with Institutes of Higher Learning (IHLs).
• Strong commercial acumen and financial oversight capability.
• Excellent stakeholder management and leadership skills.

Responsibilities

• Oversee Membership Strategy, Revenue & Operations, including acquisition, renewals and lifetime value.
• Manage invoicing, renewals, arrears and credit control with finance.
• Ensure accurate membership data, reporting and forecasting.
• Strengthen membership value propositions aligned to industry needs.
• Act as liaison with SWDA for CCP administration and reporting.
• Lead design and governance of industry curricula and co-develop programmes with IHLs.
• Identify emerging skills gaps and translate into certifications, workshops and learning paths.
• Oversee programme delivery (online and offline) with quality assurance and continuous improvement.
• Maintain compliance with accreditation and funding requirements where applicable.
• Build strategic partnerships across industry, government and academia.
• Represent the organisation in industry forums and advisory groups.
• Support sponsorships, grants and co-funded initiatives.
• Provide leadership and governance through budgets, SOPs and dashboards.

Skills

Leadership

Strategic thinking

Stakeholder management

P&L management

Curriculum development

Partnership building

Vendor management

Job description

We are seeking a senior leader to oversee membership growth, revenue performance and workforce development initiatives, alongside leading training strategy and curriculum development. This role works closely with Skills and Workforce Development Agency (SWDA) to administer Career Conversion Programmes (CCP), while building strong partnerships with Institutes of Higher Learning (IHLs) and industry stakeholders.

You will sit at the intersection of industry, government and academia, translating manpower and skills needs into structured programmes that deliver measurable business and workforce outcomes.

Key Responsibilities

Membership Strategy, Revenue & Operations

• Drive membership revenue targets, acquisition strategy and renewal performance
• Develop and execute retention plans to improve renewal rates and member lifetime value
• Own membership P&L performance and pipeline tracking
• Oversee invoicing, renewals, arrears management and credit control oversight in collaboration with finance
• Ensure accurate membership database management, reporting and forecasting
• Strengthen membership value propositions and benefits aligned to industry needs

CCP Administration

• Act as the primary liaison with Skills and Workforce Development Agency (SWDA) for the administration of Career Conversion Programmes (CCP)
• Oversee eligibility assessment, documentation, claims submission and reporting
• Ensure compliance with SWDA funding guidelines, audit and governance frameworks
• Work closely with member companies to support their workforce transformation initiatives
• Track programme outcomes, placements and impact reporting

Training, Curriculum & Talent Development

• Lead the design, development and governance of industry-relevant curricula
• Collaborate with Institutes of Higher Learning (IHLs) and training providers to co-develop structured programmes
• Identify emerging skills gaps and translate them into certifications, workshops and learning pathways
• Oversee programme delivery (online and offline), quality assurance and continuous improvement
• Ensure compliance with accreditation and funding requirements where applicable

Stakeholder & Partnership Leadership

• Build strategic partnerships across industry, academia and government
• Represent the organisation in industry forums, working groups and key engagements
• Support sponsorships, grants and co-funded initiatives
• Contribute to regional collaboration opportunities where relevant

Leadership & Governance

• Lead and mentor team members or project-based resources
• Oversee budgets, programme P&L and vendor management
• Establish SOPs, reporting dashboards and performance metrics
• Provide regular updates and strategic insights to senior leadership / council / board

Requirements

• Minimum 6–10+ years of relevant experience, with at least 6 years at managerial or leadership level
• Strong track record in membership revenue management and renewal performance
• Experience working with SWDA and CCP administration
• Proven experience in curriculum development and training programme leadership
• Experience collaborating with Institutes of Higher Learning (IHLs)
• Strong commercial acumen and financial oversight capability
• Excellent stakeholder management and leadership skills

Ideal Candidate Profile

• Commercially driven yet mission-oriented
• Comfortable balancing revenue targets with compliance frameworks
• Strategic thinker with hands‑on execution capability
• Confident engaging C‑suite, government and academic partners