Senior Executive/Assistant Manager, Property Management

8M; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

8M is seeking a Senior Executive/Assistant Manager, Property Management (Tenancy Management) to oversee an asset portfolio, ensure smooth day-to-day operations, and uphold high property standards. You will collaborate with stakeholders to maximise value and performance across the portfolio.

Key responsibilities include managing the full tenant lifecycle, coordinating fit-out and reinstatement works, ensuring lease compliance, handling tenancy records, and driving improvements in handover

Qualifications

• Bachelor’s Degree in Property Management, Facilities Management, or a related field.
• Minimum 5–8 years of professional experience in Facilities Management or Operations Management.
• Knowledge and experience in shophouses and URA regulation would be an advantage.
• Excellent organizational, analytical, and report-writing skills.
• Strong interpersonal and communication abilities with stakeholders.
• Proactive, self-driven, and capable of working in a fast-paced environment.
• Team-oriented with a focus on collaboration and operational excellence.

Responsibilities

• Manage the full tenant lifecycle including handover, fit-out, operations support, reinstatement, and unit takeover.
• Coordinate with tenants and contractors on fit-out and reinstatement while ensuring lease compliance.
• Prepare and administer tenant handover and takeover documentation, inspections and records.
• Prepare reinstatement scopes of work, conduct joint inspections, and ensure compliance with lease requirements.
• Coordinate pre- and post-reinstatement inspections and support timely unit recovery for leasing.
• Address tenant enquiries and operational matters, ensuring prompt resolutions and strong landlord-tenant relations.
• Build relationships with tenants and internal stakeholders to support smooth property operations.
• Manage end-to-end landlord and TI works from planning to commissioning.
• Ensure building operations support tenant business requirements with Facilities Management teams.
• Monitor tenants’ compliance with house rules, fit-out guidelines, fire safety, and statutory regulations.
• Maintain tenancy records including fit-out submissions, approvals, reinstatement documentation, and drawings.
• Identify tenancy-related risks and mitigation measures; address issues timely.
• Review and improve tenancy management processes and customer service standards.
• Drive handover, fit-out, and reinstatement process improvements through standardisation and digitalisation.
• Undertake any other duties assigned by supervisor or Management.

Skills

Tenancy management

Stakeholder management

Interpersonal skills

Communication

Analytical skills

Organization

Report writing

Problem solving

Education

Bachelor’s Degree in Property Management or Facilities Management

Job description

The Senior Executive/ Assistant Manager, Property Management (Tenancy Management) will be responsible for overseeing the efficient management and operations of an assigned portfolio of assets. This role involves ensuring the smooth running of day-to-day activities, maintaining high standards of property upkeep, and delivering exceptional tenant services. The Assistant Manager/Manager will collaborate closely with various stakeholders to maximise the value and performance of the properties.

Main Duties & Responsibilities

Tenant & Stakeholder Management

• Manage the full tenant lifecycle, including handover, fit-out, operations support, reinstatement, and unit takeover.
• Coordinate with tenants, contractors on fit-out, reinstatement works, ensuring compliance with lease obligations, building guidelines and statutory requirements.
• Prepare and administer tenant handover and takeover documentation, including inspections, defect lists and completion records.
• Prepare detailed reinstatement scopes of work for outgoing tenants, conduct joint inspections, assess reinstatement submissions, and ensure units are reinstated in accordance with lease requirements prior to acceptance.
• Coordinate pre- and post-reinstatement inspections and work closely with Leasing and Asset Management teams to facilitate timely unit recovery for new leasing.
• Attend to tenant enquiries, feedback and operational matters, ensuring prompt resolution and maintaining positive landlord-tenant relationships.
• Build and maintain strong working relationships with tenants, internal stakeholders to support smooth property operations.
• Manage end-to-end delivery of landlord and Tenant Improvement (TI) works, from planning and procurement through execution, completion and commissioning.

Property Operations & Coordination

• Coordinate with Facilities Management teams to ensure building operations support tenant business requirements.
• Monitor tenants' compliance with house rules, fit-out guidelines, fire safety requirements and statutory regulations.
• Maintain accurate tenancy records, including fit-out submissions, approvals, reinstatement documentation, as-built drawings and operational records.

Compliance & Risk Management

• Ensure all tenancy works comply with lease agreements, authority requirements, building codes, fire safety regulations and environmental standards.
• Administer procurement processes in accordance with company policies, including preparation of scopes of work, technical specifications, purchase requisitions.
• Identify operational and tenancy-related risks, recommend mitigation measures, and ensure timely closure of outstanding issues.
• Review and enhance tenancy management processes, standard operating procedures and customer service standards to improve operational efficiency and tenant experience.
• Drive initiatives to improve handover, fit-out and reinstatement processes through standardisation and digitalisation where appropriate.

Other Responsibilities

• Undertake any other duties assigned by the immediate supervisor or Management.

Job Requirements:

-Bachelor’s Degree in Property Management, Facilities Management, or a related field.

- Minimum 5-8 years of professional experience in Facilities Management or Operations Management.

- Knowledge and experience in shophouses and URA regulation would be an advantage

-Excellent organizational, analytical, and report-writing skills.

- Strong interpersonal and communication abilities, capable of engaging effectively with all stakeholders.

- Proactive, highly self driven, organised and able to work well in a fast paced environment.

-Forward thinking with constant outlook for continuous improvement

-Hands-on, resourceful, and solution-oriented approach to problem-solving.

-Committed to operational excellence and demonstrates strong perseverance.

-Team-oriented, with the ability to drive collaboration and motivate teams.