Strategic Operations Manager, MSc GDAT

Nanyang Technological University Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Nanyang Technological University Singapore is seeking an Assistant Manager for the Master of Science in Game Design, Art, and Technology. The successful candidate will lead strategic planning, budgeting, and operational management of the programme, ensuring efficient graduate admissions and course registration.

Applicants should have a Bachelor's degree and 5 to 7 years of relevant experience in higher education. Strong proficiency in Microsoft Office and excellent organizational skills are essential. Join us in shaping a pioneering programme at the intersection of art, design, and technology.

Qualifications

• 5 to 7 years of relevant experience in admissions, operations, or administration in a higher education setting.
• Strong interpersonal and communication skills, both written and verbal.
• Self-starter with the ability to work independently and collaboratively.

Responsibilities

• Lead strategic planning, scheduling, budgeting, and operational management of the MSc in GDAT programme.
• Oversee curriculum updates and submissions for College approval.
• Manage the end‑to‑end graduate admissions process.

Skills

Microsoft Office proficiency

Interpersonal and communication skills

Planning and organizational abilities

Education

Bachelor’s degree in any discipline

Job description

Nanyang Technological University (NTU) is one of Asia's leading research-intensive universities, ranked among the world's top universities. The School of Art, Design and Media (ADM), within the College of Humanities, Arts, and Social Sciences, invites applications for the position of Assistant Manager for the Master of Science (MSc) in Game Design, Art, and Technology (GDAT) - a pioneering interdisciplinary programme jointly delivered by ADM and the College of Computing and Data Science (CCDS).

This is an exciting opportunity to play a central role in shaping the operational excellence of a new and growing postgraduate programme at the intersection of art, design, and technology

Key Responsibilities

• Lead strategic planning, scheduling, budgeting, and operational management of the MSc in GDAT programme.
• Lead the end-to-end graduate admissions process, including the design and execution of outreach strategies, application screening, interview coordination, appeals handling, and post-offer follow-ups.
• Manage course registration processes, oversee curriculum updates and submissions for College approval, coordinate timetable scheduling, and liaise with the Office of Academic Services for cross-school registration matters.
• Lead, supervise, and develop the Senior Executive responsible for day-to-day operational tasks including enrolment, assessments, faculty hiring support, and final project submissions.
• Manage the end-to-end PTL hiring process, including coordinating teaching needs with Programme Co-Directors, sourcing and shortlisting candidates, processing appointments through HR, and overseeing onboarding, contractual requirements, and ongoing faculty administration.
• Oversee the preparation and submission of exam results and grades, ensuring accuracy and compliance with institutional academic policies.
• Plan, direct, and evaluate orientation programmes for each student intake, and oversee the resolution of student queries and feedback in line with institutional protocols.
• Prepare, monitor, and report on programme budgets, including technology-related procurement and asset management.
• Collaborate with internal departments, faculty, and external stakeholders to address programme-related matters and ensure operational alignment.
  
  

Job Requirements

• A Bachelor’s degree in any discipline.
• 5 to 7 years of relevant experience in admissions, operations, or administration, preferably in a higher education setting.
• Proficiency in Microsoft Office (particularly Word, Excel, PowerPoint); comfortable learning new IT systems or platforms.
• Strong interpersonal and communication skills, both written and verbal.
• Excellent planning, coordination, and organizational abilities.
• A self-starter with the ability to work independently and collaboratively across teams and departments.
• Proactive and adaptable, with a solution-oriented mindset.
  
  

We regret that only shortlisted candidates will be notified.


Hiring Institution: NTU