Senior Executive/Assistant Manager, Parts

cycle & carriage industries pte. limited; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

Jardine Cycle & Carriage Limited seeks an Assistant Manager for the Mercedes‑Benz Commercial Vehicle Parts team. You will lead daily Parts Store operations, drive inventory accuracy, and coordinate with workshop and suppliers to meet parts demand.

The role emphasizes proactive planning, communication with stakeholders, and team supervision to ensure efficient service centre performance.

Qualifications

• Proactive and forward‑thinking with the ability to forecast parts demand.
• Strong analytical and planning skills to anticipate issues.
• Excellent verbal and written communication with stakeholders.
• Solid coordination to manage multiple store activities and teams.

Responsibilities

• Manage daily store operations including receiving, storage, issuing and recording of parts.
• Ensure timely parts supply to support workshop repairs and turnaround times.
• Oversee picking, returns, warranty storage, and stock accuracy in systems.
• Collaborate with workshop teams to meet demand and priorities.
• Coordinate supplier availability, pricing, and delivery timelines.
• Monitor costs, stock movement, and prepare inventory reports.
• Supervise store staff and coach on processes and best practices.
• Ensure compliance with safety, audit requirements, and documentation.

Skills

Analytical thinking

Forecasting

Planning

Stakeholder communication

Team coordination

Job description

The Opportunity

We are seeking a dedicated Assistant Manager to join our Mercedes‑Benz Commercial Vehicle Parts team. In this role, you will be responsible for the day‑to‑day Parts Store operations in the service centre, leading, motivating, and ensuring performance of the team. In a dynamic environment you will thrive by adapting, picking up, and applying new skills and knowledge.

1. Parts Store Operations

• Manage daily store operations (receiving, storage, issuing, and recording of parts).
• Ensure timely parts supply to support workshop repairs.
• Oversee parts picking, returns, and warranty storage.
• Maintain proper organisation, safety, and segregation of parts (new, used, warranty, returns).
• Continuously improve store workflow and efficiency.

2. Inventory & Stock Control

• Monitor stock levels to ensure availability of critical and fast‑moving parts.
• Support stock planning based on usage trends and workshop demand.
• Conduct cycle counts and reconcile inventory discrepancies.
• Identify and address slow‑moving, obsolete, or excess stock.
• Maintain accurate inventory records in the system.

3. Workshop & Internal Support

• Collaborate with workshop teams to meet parts demand and repair priorities.
• Track and resolve parts supply issues affecting turnaround time.
• Coordinate urgent requirements and update stakeholders on backorders.
• Communicate availability, lead times, and alternatives clearly.
• Escalate operational issues and support resolution planning.

4. Supplier Coordination

• Liaise with suppliers on availability, pricing, and delivery timelines.
• Assist with parts usage, purchasing, and stock reporting.
• Support supplier negotiations and maintain strong relationships.
• Escalate critical shortages impacting operations.

5. Cost Control & Reporting

• Monitor pricing, costs, and stock movement.
• Prepare reports on inventory, backorders, and demand.
• Identify cost‑saving opportunities and process improvements.
• Ensure proper documentation of all parts transactions.

6. Warranty & Returns Management

• Ensure proper tagging, storage, and traceability of warranty parts.
• Coordinate documentation and submission with relevant teams.
• Manage storage, return, or disposal of parts as required.
• Prevent mixing of warranty, stock, and scrap items.

7. Team Management

• Supervise daily activities of store staff.
• Assign tasks, monitor performance, and ensure timely completion.
• Coach staff on processes, systems, and best practices.
• Promote teamwork, communication, and accountability.

8. Process Improvement & Compliance

• Review and improve store processes for efficiency.
• Ensure compliance with company policies, safety, and audit requirements.
• Maintain accurate records for all store activities.

Requirements

• Proactive and forward‑thinking, with the ability to plan ahead, forecast parts demand, and mitigate issues before they impact operations.
• Strong analytical and planning skills; able to anticipate rather than react to situations.
• Comfortable liaising with principals and suppliers through both verbal and written communication.
• Strong coordination and communication skills to manage multiple stakeholders effectively.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application).