Senior Executive/Assistant Manager, Information Technology

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Good Job Creations (Singapore) Pte Ltd is seeking an experienced IT professional to drive ERP support, cybersecurity, and digital transformation across the business. The role covers SAP Business One administration, 365 ecosystem management, and data-driven reporting using Power BI.

The successful candidate will monitor systems, coordinate upgrades, collaborate with regional teams, and contribute to IT budgeting, procurement, and governance.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• Minimum 5 years of relevant IT experience, preferably in a multinational or regional business environment.
• Hands-on experience supporting ERP systems, preferably SAP Business One.
• Experience in Microsoft 365 administration, IT infrastructure management, network administration, and cybersecurity.

Responsibilities

• Administer and support ERP systems, including SAP Business One and other business applications, to ensure system stability and operational efficiency.
• Manage user access, troubleshoot application issues, coordinate system enhancements, upgrades, testing activities, and maintain data integrity.
• Liaise with vendors and regional or global IT teams to support application maintenance and continuous improvement initiatives.
• Manage and maintain IT infrastructure, including servers, networks, Microsoft 365 services, cloud platforms, and end-user devices.
• Monitor system performance, maintain IT assets, and coordinate with external service providers to ensure reliable IT operations.
• Implement and maintain cybersecurity controls, including security monitoring, patch management, access management, vulnerability remediation, and incident response activities.
• Support information security awareness programmes and ensure compliance with internal security standards and regulatory requirements.
• Assist with compliance initiatives, including data protection requirements, access controls, audit documentation, compliance reviews, and corrective actions.

Skills

Analytical thinking

Problem solving

Communication

Independent work

Multitasking

Education

Diploma or Degree in IT

Tools

SAP Business One

Microsoft 365

Power BI

Microsoft Power Platform

Windows Server

SQL Server

Job description

Job Summary

Join a dynamic organisation to drive IT operations, cybersecurity, digital transformation, and business systems performance across the business.

Responsibilities

• Administer and support ERP systems, including SAP Business One and other business applications, to ensure system stability and operational efficiency.
• Manage user access, troubleshoot application issues, coordinate system enhancements, upgrades, testing activities, and maintain data integrity.
• Liaise with vendors and regional or global IT teams to support application maintenance and continuous improvement initiatives.
• Manage and maintain IT infrastructure, including servers, networks, Microsoft 365 services, cloud platforms, and end-user devices.
• Monitor system performance, maintain IT assets, and coordinate with external service providers to ensure reliable IT operations.
• Implement and maintain cybersecurity controls, including security monitoring, patch management, access management, vulnerability remediation, and incident response activities.
• Support information security awareness programmes and ensure compliance with internal security standards and regulatory requirements.
• Assist with compliance initiatives, including data protection requirements, access controls, audit documentation, compliance reviews, and corrective actions.
• Manage backup operations and support disaster recovery and business continuity planning, testing, and improvement activities.
• Identify and support digitalisation, automation, and AI initiatives that enhance business processes and operational efficiency.
• Develop and maintain business reports and dashboards using reporting tools such as Power BI and support stakeholders with data-driven insights.
• Coordinate IT projects from planning through implementation, including system testing, deployment activities, and stakeholder communication.
• Manage vendor relationships, software licensing, contract administration, and project deliverables.
• Assist in IT budgeting, technology expenditure monitoring, procurement activities, and software subscription management.
• Maintain accurate records of IT assets and software licences while identifying opportunities for cost optimisation.
• Provide IT helpdesk support, user onboarding, system training, and technology awareness programmes.
• Prepare and maintain user guides, standard operating procedures, and technical documentation.
• Undertake other responsibilities assigned by Management in support of business operations.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• Minimum 5 years of relevant IT experience, preferably within a multinational or regional business environment.
• Hands-on experience supporting ERP systems, preferably SAP Business One.
• Experience in Microsoft 365 administration, IT infrastructure management, network administration, and cybersecurity.
• Experience coordinating IT vendors, managing IT projects, and supporting digital transformation initiatives.
• Strong analytical and problem-solving skills with the ability to recommend practical technology solutions.
• Good communication and interpersonal skills with a customer-focused approach.
• Ability to work independently, manage multiple priorities, and collaborate effectively with internal stakeholders and external vendors.
• Proactive, adaptable, and committed to continuous learning and process improvement.
• Technical knowledge of SAP Business One or equivalent ERP systems.
• Experience with Microsoft 365 Administration.
• Knowledge of Windows Server and Microsoft SQL Server.
• Knowledge of network, firewall, and VPN administration.
• Familiarity with cloud-based technologies.
• Experience with Power BI, Microsoft Power Platform, or similar reporting and automation tools is an added advantage.
• Familiarity with AI productivity tools such as Microsoft Copilot, ChatGPT, or equivalent is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/