Senior Engineering Officer (2 years contract)

Singtel Group; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Singtel Group is seeking a Senior Engineering Officer for a 2-year contract to coordinate fault clearance with INOC, perform site surveys, installation, testing, and preventive maintenance of access and transmission equipment to meet SLA.

The role requires 3 years' experience in telecom engineering, knowledge of SDH, GPON, MD, MSAN, IAD, CE, NGCE, IPMD, and hands-on fiber testing with OTDR and power meters. Willingness to work non-business hours and on-call.

Qualifications

• Minimum 3 years working experience in Engineering Officer (Technician) grade or equivalent.
• Knowledge of telecommunications engineering and transmission systems.
• Experience with SDH, GPON, MD, MSAN, IAD, CE, NGCE, IPMD is advantageous.

Responsibilities

• Coordinate with INOC on fault clearance and service restoration to meet SLA.
• Troubleshoot faults in access and transmission equipment; escalate to tier two if needed.
• Plan and execute site surveys, installation, commissioning, testing, replacement and preventive maintenance.

Skills

Teamwork

Analytical troubleshooting

Interpersonal communication

24x7 standby readiness

Education

O Level / A Level or ITE in Mechanical/Electrical engineering or equivalent

Tools

OTDR

Power meter

Fiber testing tools

Job description

Senior Engineering Officer (2 years contract)

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every \"hello\" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

• Co-ordinate closely with INOC (Integrated Network Operation Centre) on the timely fault clearing and service restoration of access and transmission equipment in order to meet the SLA (Service Level Agreement).
• Troubleshoot fault related to access and transmission equipment. Escalation to tier two technical support if need arises.
• Responsible for the daily schedule preparation and timely execution of the site survey, installation (including patching work) & commissioning, testing, replacement and preventive maintenance of access and transmission equipment to meet customer and operational requirements.
• Monitor the health and performance of the access and transmission equipment in the network and carry out remedial action accordingly.
• Provide support for re-routing or diversion activities during cable related service incident.
• On standby duties and silent hour recall. Work on irregular hours, such as at night and on public holiday, weekends, at very short notice when need arises.
• Coordinate with planner and contractor on the recovery of transmission equipment including shutting down of non-working equipment.
• Perform any other duties as assigned by the supervisor.

Skills for Success:

• Able to work during non-office hours on an occasional basis and be on 24 x 7 hours standby alert for ad-hoc faults.
• Minimum qualification of O Level /A level or ITE in Mechanical Engineering / Electrical engineering or equivalent.
• 3 years working experience in the grade of Engineering Officer (Technician) or equivalent experience.
• Have good knowledge on telecommunications engineering and the working concepts of the transmission systems. Experience and knowledge in transmission equipment will be an added advantage, such as SDH, GPON, MD, MSAN, IAD, CE, NGCE, IPMD).
• Have good knowledge on Fiber patching, Testing, troubleshooting, and is able to use OTDR, power Meter, other fiber testing tolls to isolate the fault
• Able to demonstrate good interpersonal and communications skills and the ability to work as a team.
• Good analytical troubleshooting skills in the area of technical fault isolation.