Senior eFX Application Support Engineer

NTT Singapore Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NTT Singapore Pte Ltd seeks an experienced eFX Application Support professional to provide Level 2 support for the eFX application and treasury/market interfaces. The role focuses on ensuring production stability, collaborating with Infrastructure, business users, and vendors, and delivering fixes with proper documentation.

The ideal candidate has 5+ years of banking/eFX experience, familiarity with ECNs, FIX protocol, and the listed tech stack, and can communicate effectively under pressure in

Qualifications

• 5+ years of application support experience for eFX or banking apps.
• Experience with ECNs and liquidity providers.
• Familiar with Oracle, MariaDB, Kafka, OpenShift, MQ, Jenkins, CI/CD, and Bitbucket.
• Strong communication and ability to work under pressure.

Responsibilities

• Provide Level 2 support for the eFX application and treasury/market interfaces.
• Ensure stability and high availability of production environments.
• Investigate, test, and implement application fixes with cross‑functional teams.
• Follow escalation procedures during outages and incident handling.
• Manage change requests and scheduling of fixes/enhancements.
• Coordinate with Infrastructure, Level 1, and vendors to resolve complex issues.
• Document deployments and provide training for new releases.
• Log incidents accurately and provide timely updates to users.
• Perform root cause analysis and regular reporting for improvements.
• Write Unix scripts and propose automation to improve efficiency.

Skills

Application support

Unix Shell

Perl

Java

HTML

Communication

Teamwork

Problem solving

FX knowledge

FIX Protocol

Tools

Oracle

MariaDB

Kafka

OpenShift

MQ

CI/CD

Jenkins

Bitbucket

Job description

NTT Singapore Pte Ltd seeks an experienced eFX Application Support professional to provide Level 2 support for the eFX application and treasury/market interfaces. The role focuses on ensuring production stability, collaborating with Infrastructure, business users, and vendors, and delivering fixes with proper documentation.

The ideal candidate has 5+ years of banking/eFX experience, familiarity with ECNs, FIX protocol, and the listed tech stack, and can communicate effectively under pressure in