eFX Trading Platform Support Engineer (L2)

NTT SINGAPORE PTE. LTD.

Singapore

On-site

SGD 90,000 - 130,000

Full time

4 days ago

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Job summary

NTT SINGAPORE PTE. LTD. is seeking an experienced eFX Application Support Engineer (L2) to support real-time FX trading apps in Singapore. You will handle level-2 production support, troubleshoot FIX connectivity, and collaborate with traders and infrastructure teams.

The role requires hands-on FX trading platform experience, UNIX/Linux, and scripting skills. Contract is 12 months, renewable, in a financial institution.

Qualifications

Minimum 4 years in application production support within banking/markets.
Hands-on support of electronic FX trading applications.
Experience with FIX Protocol connectivity and troubleshooting.
Proficient UNIX/Linux, SQL, and log analysis.

Responsibilities

Provide Level 2 production support for eFX trading apps.
Monitor availability, stability, and performance of FX platforms.
Investigate production issues in pricing, execution, and routing.
Troubleshoot FIX messages, sessions, and connectivity.
Support ECN, LPs, and external counterparties.
Perform RCA, problem management, and remediation.
Collaborate with traders, L1, infra, network, and vendors.
Automate routine support with UNIX shell scripts.
Assist with releases, deployments, and change requests.
Log and document incidents and procedures.

Skills

FX trading support

FIX Protocol

UNIX/Linux

Shell scripting

Perl scripting

SQL databases

Oracle

MariaDB

Kafka

ECN connectivity

Tools

OpenShift

Jenkins

Bitbucket

CI/CD

Job description

The role requires hands-on FX trading platform experience, UNIX/Linux, and scripting skills. Contract is 12 months, renewable, in a financial institution.

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