Senior/ E-Commerce Executive (Brand.com, Ecommerce Operation)

Talent Trader Group; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Talent Trader Group in Singapore is seeking an energetic E-commerce Operations professional to drive brand.com sales and profitability. You will develop and execute ecommerce strategies, collaborate with marketing on campaigns, and ensure a seamless online buying journey for customers.

You have 2–3 years of e-commerce operations experience (FMCG preferred) and a background in digital marketing or marketing/digital marketing.

Qualifications

• 2–3 years of e-commerce operations experience, preferably FMCG
• Bachelor or Diploma in Marketing/Digital Marketing or equivalent
• Experience in managing brand.com e-commerce operations is a plus

Responsibilities

• Drive company brand.com ecommerce sales and profitability
• Develop and execute ecommerce strategy and campaigns with marketing
• Attend to customers' online sales enquiries and feedback
• Collaborate with logistics to ensure smooth order fulfillment and delivery
• Monitor performance and webpage enhancements
• Assist in developing and improving SOPs

Skills

E-commerce operations

Digital marketing

Customer engagement

Education

Bachelor's or Diploma in Marketing/Digital Marketing

Tools

Brand.com platform

Job description

Responsibilities

• Responsible for driving company brand.com ecommerce sales
• Develop and execute e-commerce strategy and ensure profitability of company brand.com
• Attend to all customers' online sales enquiries and feedback
• Work with marketing team on marketing campaigns & promotions
• Develop and implement ecommerce online campaigns to drive sales conversion
• Ensure smooth customer buying journey online
• Work with logistics department to ensure smooth operations in terms of order fulfillment and order delivery
• To monitor performance analysis and webpage enhancement
• Gather and review insights, best practices, new social selling initiatives, etc.
• Assist in developing and improving SOPs
• Ad hoc duties/ projects as assigned

Requirements

• Bachelor or Diploma in Marketing/ Digital Marketing or equivalent
• At least 2 - 3 year of e-commerce operations experience, preferably from FMCG industry background
• Prior experience in managing brand.com e-commerce operations will be ideal

EA License No: 13C6305

Reg. No.: R24120209

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