E-Commerce Manager (Retail / FMCG)

MCI Career Services Pte Ltd; Singapore; On-site; SGD 71,000 - 85,000; Full time

Benefits offered by this job

Annual performance bonus

5‑day work week

Job summary

MCI Career Services Pte Ltd is seeking an experienced E‑Commerce Manager to lead strategy across multiple markets and oversee the online platforms. You will drive revenue growth, manage product listings, and coordinate cross‑functional teams to optimise user experience and conversions.

You will work with Marketing, Merchandising and Analytics to implement SEO/SEM, UI/UX, and conversion optimisation initiatives while ensuring compliance and data privacy across markets.

Qualifications

• Bachelor’s degree in Business, Marketing, E‑Commerce or related field.
• 3–5 years’ E‑Commerce Manager experience in Fashion/Retail/FMCG.
• Hands-on experience managing a company’s own e‑commerce website, not just marketplaces.

Responsibilities

• Develop and execute the overall e‑commerce strategy to drive online revenue.
• Manage and optimise product listings, content, and site functionality.
• Monitor website performance, UX, and conversion rate.
• Lead a team of ~5 employees including E‑Commerce Executives, UI/UX Designer and Data Analyst.
• Collaborate with Marketing to plan digital campaigns and drive traffic.
• Ensure compliance with data privacy and e‑commerce regulations.

Skills

SEO/SEM

UI/UX

Google Analytics

A/B testing

Conversion optimisation

Data analysis

Education

Bachelor’s degree in Business, Marketing, E‑Commerce or related field

Tools

Shopify

Magento

WooCommerce

Job description

Job Summary:

• Located at Kaki Bukit
• Up to $7,000
• AWS + Annual Performance Bonus
• Monday to Friday, 5-day work week
• Team Size : 5 team members

Job Overview

The role will manage approximately 5 e-commerce sites across different markets, including Hong Kong, Macau and Taiwan, and will work closely with Marketing, Merchandising and other internal stakeholders.

Key Responsibilities

• Develop and execute the overall e-commerce strategy to drive online revenue and business growth.
• Manage the company’s e-commerce websites and ensure a seamless online shopping experience.
• Monitor and optimise website performance, user experience and conversion rates.
• Oversee day-to-day e-commerce operations across multiple company websites and markets.
• Manage and optimise product listings, online content and website functionality.
• Work closely with the Marketing Team to plan and execute digital marketing campaigns that drive traffic, conversion and customer retention.
• Collaborate with Marketing, Merchandising and other relevant teams to improve online sales performance.
• Drive initiatives across SEO/SEM, UI/UX and conversion optimisation.
• Monitor and analyse key e-commerce, sales and customer performance metrics using tools such as Google Analytics.
• Conduct and utilise A/B testing and other optimisation methods to improve website performance and conversion.
• Translate data and performance trends into actionable recommendations for continuous improvement.
• Identify and implement new technologies, tools and strategies to enhance e-commerce operations.
• Monitor industry trends, market developments and competitor activities to identify growth opportunities.
• Lead, guide and support a team of approximately 5 employees, including E-Commerce Executives, UI/UX Designer and Data Analyst.
• Manage multiple e-commerce sites across different countries and ensure effective coordination between markets.
• Ensure compliance with relevant data privacy, security and e-commerce regulations.

Requirements

• Bachelor’s Degree in Business, Marketing, E-Commerce or a related discipline.
• At least 3–5 years of relevant E-Commerce Manager experience in Fashion, Retail or FMCG industry is required.
• Strong hands‑on experience managing a company’s own e-commerce website, rather than experience limited only to third‑party marketplaces.
• Proven ability to develop and execute e-commerce strategies that drive online revenue growth.
• Good knowledge and hands‑on experience in E-Commerce Operations, SEO/SEM, UI/UX and Google Analytics.
• Familiarity with major e-commerce platforms such as Shopify, Magento or WooCommerce.
• Experience with A/B testing and conversion rate optimisation.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Kuan Mei Yang
Registration Number: R24124509
EA License No: 06C2859 (MCI Career Services Pte Ltd)