Senior / E-Commerce Executive

Flintex Consulting Pte Ltd; Singapore; On-site; SGD 33,000 - 45,000; Full time

Job summary

Flintex Consulting Pte Ltd in Singapore seeks a proactive Senior E-Commerce Specialist to drive our online sales strategy. You will oversee end-to-end storefront operations, ensuring a smooth customer journey from browsing to delivery, while coordinating with cross-functional teams to align product, marketing and logistics.

Key duties include optimizing product listings, executing campaigns and promotions, managing CEPP accounts, and preparing regular KPI reports to inform decisions and growth

Qualifications

• Diploma or Bachelor's degree in Digital Marketing, Business, or related field.
• Minimum of 2 years hands-on experience in e-commerce operations.
• Proven experience with major e-commerce platforms (Shopify, WooCommerce, Amazon, Lazada, Shopee).
• Strong analytical skills with familiarity in Google Analytics or similar tools.
• Excellent project and time management skills, with a proven ability to prioritize tasks in a fast-paced environment.
• A problem-solving mindset with a customer-first approach.
• Outstanding communication and interpersonal skills for effective liaison with internal teams and external partners.

Responsibilities

• Operations & Product Management: Manage and optimize product listings across all e-commerce platforms to ensure accuracy in information, pricing, and inventory levels.
• Campaign & Promotion Execution: Develop and execute compelling sales campaigns and promotions to drive traffic, conversion, and AOV; plan offline marketing initiatives like roadshows.
• Customer & Corporate Programs: Resolve customer inquiries, complaints, returns, and refunds; own CEPP onboarding and account management.
• Reporting & Analysis: Track marketing fund, monitor budgets, analyze KPIs and competitor activity, and generate regular sales and campaign reports.

Skills

Analytical skills

Project management

Time management

Communication skills

Customer-focused mindset

Education

Diploma or Bachelor’s degree in Digital Marketing, Business, or related field

Tools

Google Analytics

Shopify

WooCommerce

Amazon / Lazada / Shopee platforms

Job description

Posted On 12/08/2026

Job Information

Work Experience 1-3 years

SGD 3000 - SGD 4000

City Singapore

State/Province Central Singapore

079903

Job Description

We are looking for a proactive and detail-oriented Senior E-Commerce Specialist to be a key player in our online sales strategy.

You will be responsible for the end-to-end operational excellence of our storefronts, ensuring a seamless customer journey from browsing to delivery.

If you are passionate about e-commerce, thrive on data, and excel at cross-functional collaboration, we want to hear from you.

KEY RESPONSIBILITIES

• 1) Operations & Product Management
  • Manage and optimize product listings across all e-commerce platforms to ensure accuracy in information, pricing, and inventory levels.
  • Work closely with the Order Fulfilment team to streamline order processing and ensure timely deliveries to customers.
  • Reconcile platform transactions and resolve discrepancies in collaboration with the Finance department.
• 2) Campaign & Promotion Execution
  • Develop and execute compelling sales campaigns and promotions to drive traffic, conversion, and average order value.
  • Plan and manage the end-to-end execution of offline marketing initiatives, such as roadshows.
• 3) Customer & Corporate Programs
  • Serve as the primary point for resolving customer inquiries, complaints, returns, and refunds in a timely and brand-positive manner.
  • Own the Corporate Employee Purchase Programme (CEPP), including new account development, onboarding, and database management.
• 4) Reporting & Analysis
  • Track and manage the Marketing Fund, including budget monitoring and documentation.
  • Analyze key performance indicators (KPIs), customer behaviour, and competitor activities to identify trends and growth opportunities.
  • Generate regular reports on sales performance, campaign effectiveness, and operational metrics.

REQUIREMENTS

• Diploma or Bachelor’s degree in Digital Marketing, Business, or a related field.
• Minimum of 2 years of hands-on experience in e-commerce operations.
• Proven experience with major e‑commerce platforms (e.g., Shopify, WooCommerce, Amazon, Lazada, Shopee).
• Strong analytical skills with familiarity in Google Analytics or similar tools.
• Excellent project and time management skills, with a proven ability to prioritize tasks in a fast-paced environment.
• A problem-solving mindset with a customer-first approach.
• Outstanding communication and interpersonal skills for effective liaison with internal teams and external partners.