E-Commerce Manager

Mister Mobile Trading Pte Ltd; Singapore; On-site; SGD 65,000 - 100,000; Full time

Job summary

Mister Mobile Trading Pte Ltd is seeking a commercially driven E-Commerce Manager to lead online sales across our webstore, Carousell, Shopee, Lazada, TikTok Shop and more. You will oversee pricing, marketplace performance, digital discoverability, and automation, with clear accountability for revenue, margins and growth.

The role suits a data‑driven leader capable of scaling e‑commerce operations, harnessing AI, and guiding a team towards regional expansion and efficiency improvements.

Qualifications

• Bachelor's degree in e-commerce, business, marketing or related.
• 3–6 years in e-commerce/online retail or marketplace ops, with 1 year of team leadership.
• Strong commercial and analytical skills with pricing and demand forecasting experience.
• Hands-on with Shopee, Lazada, TikTok Shop; Carousell and Shopify/WooCommerce knowledge is a plus.
• Solid SEO and marketplace search optimization understanding; GEO/AI search exposure is a plus.
• Proven ability to lead, organise and develop a team including remote members.
• Comfortable using AI and automation tools to improve workflows.
• Commercially minded with budgeting and ROI management.

Responsibilities

• Own and drive e-commerce performance across webstore, Carousell, Shopee, Lazada, TikTok Shop and other channels.
• Set and optimize selling prices using competitor analysis, market trends, inventory and demand forecasting.
• Drive online discoverability across SEO, GEO/AI search, marketplace rankings, Google Maps and local search.
• Oversee day-to-day e-commerce operations: listings, content, pricing, campaigns, inventory visibility and channel performance.
• Build strong relationships with marketplace account managers and platform partners for campaigns and growth.
• Lead and develop a team of ~10 across pricing, listings, inventory, campaigns, SEO, retention and AI ops.
• Drive AI and automation initiatives to streamline workflows and scale operations.
• Support regional expansion by adapting channels, pricing and listings for new markets.
• Manage e-commerce tools and budgets to deliver measurable returns.
• Deliver revenue, margin and growth targets with clear reporting.

Skills

Pricing analysis

Team leadership

E-commerce strategy

Data-driven

SEO/Marketplace optimization

English and Chinese communication

Education

Bachelor's Degree in E-Commerce, Business, Marketing or related

Tools

Shopee

Lazada

TikTok Shop

Carousell

Shopify/WooCommerce

Job description

About Us

With 14 years in the industry, Mister Mobile is Singapore’s trusted leader in mobile services. Our vision is to empower people through technology and provide exceptional service. We offer top trade-in prices and rigorously inspected new and used devices. Our warm and friendly team fosters a culture of care and collaboration, ensuring that every customer experience is met with a personal touch. As a market leader in the mobile service provider industry, we obtained ISO certification, CaseTrust accreditation, and a Carousell InstantBuy Award. We have also received more than 15,000+ positive reviews on our services.
As a fast-growing company, we cultivate a collaborative and inclusive workplace. We prioritize employee development and uphold key values such as innovation, customer satisfaction, and teamwork while offering career growth and mentorship opportunities.

Profile:

We are looking for a commercially driven and hands‑on E-Commerce Manager to lead our online sales channels and e-commerce operations. You will oversee pricing, marketplace performance, digital discoverability, team performance and automation, with clear accountability for revenue, margin and growth.

This role is ideal for someone who is data-driven, comfortable leading a team, and constantly looking for smarter ways to scale e-commerce operations through AI and automation.

Key Responsibilities:

• Own and drive e-commerce performance across our webstore, Carousell, Shopee, Lazada, TikTok Shop and other online channels.

• Set and optimise selling prices using competitor analysis, market trends, inventory levels and demand forecasting to remain competitive while protecting margins.

• Drive online discoverability across SEO, GEO/AI search, marketplace search rankings, Google Maps and local search to increase traffic and sales.

• Oversee day‑to‑day e‑commerce operations, including product listings, content, pricing, campaigns, inventory visibility and channel performance.

• Build strong relationships with marketplace account managers and platform partners to maximise campaigns, programmes, new features and growth opportunities.

• Lead and develop a team of approximately 10 across pricing, listings, inventory, Carousell, campaigns, SEO, retention and AI operations.

• Drive AI and automation initiatives to streamline workflows, improve productivity and scale operations efficiently.

• Support regional expansion by adapting e‑commerce channels, pricing and listings for new markets.

• Manage e‑commerce tools and budgets, ensuring resources and spend deliver measurable returns.

• Deliver agreed revenue, margin and growth targets, with clear reporting on performance, opportunities and risks.

Requirements:

• Bachelor's Degree in E-Commerce, Business, Marketing, Digital Marketing or a related discipline.

• Minimum 3-6 years of experience in e‑commerce, online retail or marketplace operations, with 1 year of team leadership exposure.

• Strong commercial and analytical skills, with experience in pricing, competitor analysis, inventory or demand forecasting.

• Hands‑on experience with major marketplaces such as Shopee, Lazada and TikTok Shop; experience with Carousell and Shopify/WooCommerce is advantageous.

• Good understanding of SEO and marketplace search optimisation; exposure to GEO/AI search and local SEO is an advantage.

• Proven ability to lead, organise and develop a team, including remote team members.

• Comfortable using AI and automation tools to improve workflows and operational efficiency.

• Commercially minded and comfortable managing tools, budgets and ROI.

• Adaptable, hands‑on and comfortable working in a fast‑moving environment with regional growth opportunities.

• Strong communication skills in English and Chinese, with the ability to communicate effectively with Chinese-speaking stakeholders, partners and team members.