Senior / E-Commerce Executive

Flintex Consulting; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Flintex Consulting is seeking a Senior E-Commerce Specialist in Singapore to own end-to-end storefront operations and optimize the customer journey from browse to delivery.

You will drive product listings, pricing accuracy, and inventory, collaborate with fulfilment and finance, and lead promotions and CEPP initiatives while analyzing KPIs to identify growth opportunities.

Qualifications

• Diploma or Bachelor's degree in Digital Marketing, Business, or related field.
• Minimum 2 years of hands-on e-commerce operations experience.
• Experience with major platforms: Shopify, WooCommerce, Amazon, Lazada, Shopee.
• Strong analytics via Google Analytics or similar tools.
• Excellent time management and prioritization in fast-paced environments.
• Customer-first mindset and strong communication skills.

Responsibilities

• Oversee product listings, pricing, and inventory across platforms.
• Collaborate with Order Fulfilment to streamline processing and delivery.
• Plan campaigns and promotions to drive traffic, conversions, and AOV.
• Manage offline marketing initiatives like roadshows.
• Report on sales, campaigns, and operational KPIs.

Skills

Analytical skills

Project management

Communication

Problem-solving

Customer-first mindset

Education

Bachelor’s/Diploma in Digital Marketing or Business

Tools

Shopify

WooCommerce

Amazon

Lazada

Shopee

Google Analytics

Job description

Singapore, Singapore | Posted on 07/20/2026

We are looking for a proactive and detail-oriented Senior E-Commerce Specialist to be a key player in our online sales strategy.

You will be responsible for the end-to-end operational excellence of our storefronts, ensuring a seamless customer journey from browsing to delivery.

If you are passionate about e-commerce, thrive on data, and excel at cross-functional collaboration, we want to hear from you.

1) Operations & Product Management

• Manage and optimize product listings across all e-commerce platforms to ensure accuracy in information, pricing, and inventory levels.
• Work closely with the Order Fulfilment team to streamline order processing and ensure timely deliveries to customers.
• Reconcile platform transactions and resolve discrepancies in collaboration with the Finance department.

2) Campaign & Promotion Execution

• Develop and execute compelling sales campaigns and promotions to drive traffic, conversion, and average order value.
• Plan and manage the end-to-end execution of offline marketing initiatives, such as roadshows.

3) Customer & Corporate Programs

• Serve as the primary point for resolving customer inquiries, complaints, returns, and refunds in a timely and brand-positive manner.
• Own the Corporate Employee Purchase Programme (CEPP), including new account development, onboarding, and database management.

4) Reporting & Analysis

• Track and manage the Marketing Fund, including budget monitoring and documentation.
• Analyze key performance indicators (KPIs), customer behaviour, and competitor activities to identify trends and growth opportunities.
• Generate regular reports on sales performance, campaign effectiveness, and operational metrics.

REQUIREMENTS

• Diploma or Bachelor’s degree in Digital Marketing, Business, or a related field.
• Minimum of 2 years of hands-on experience in e-commerce operations.
• Proven experience with major e-commerce platforms (e.g., Shopify, WooCommerce, Amazon, Lazada, Shopee).
• Strong analytical skills with familiarity in Google Analytics or similar tools.
• Excellent project and time management skills, with a proven ability to prioritize tasks in a fast-paced environment.
• A problem-solving mindset with a customer-first approach.
• Outstanding communication and interpersonal skills for effective liaison with internal teams and external partners.