E-Commerce Executive

Dynamic Human Capital Pte Ltd; Singapore; On-site; SGD 43,000 - 51,000; Full time

Job summary

Dynamic Human Capital Pte Ltd's client, a Singapore-based food manufacturer and distributor, is hiring an E-Commerce Executive to support and grow online channels. You will manage day-to-day e-commerce operations, online accounts, digital marketing, live-streaming initiatives and O2O promotions.

You should hold a Diploma or Degree in Marketing or related field and 1–2 years in e-commerce or digital marketing, with knowledge of SEO and basic HTML.

Qualifications

• Diploma or Degree in Marketing or a related discipline.
• Minimum 1 - 2 years of relevant experience
• Strong knowledge of SEO (Search engine optimisation) and basic HTML.
• Experience or knowledge in marketing, e-commerce and website content updates would be advantageous.
• Creative with good marketing ideation and an interest in digital and e-commerce trends.
• Proficient in Microsoft Office applications.

Responsibilities

• Manage and support day-to-day e-commerce operations and online sales platforms.
• Manage new and existing online supermarket and retail accounts.
• Handle e-commerce enquiries and support the overall online customer experience.
• Maintain e-commerce technology and infrastructure, including integration of plugins and third-party software.
• Enhance the user interface (UI), customer shopping experience and internal order fulfilment processes.
• Collate and analyse information to generate data-driven commercial insights.
• Coordinate with internal teams, external stakeholders and business partners on e-commerce initiatives.
• Develop and execute strategic communications and digital marketing campaigns for online-to-offline (O2O) promotions.
• Coordinate e-advertising, roadshows, events and promotional programmes.
• Identify and develop relationships with bloggers, influencers and other relevant partners.
• Track media activities and stay updated on marketing trends, digital innovations and relevant media regulations.
• Manage and monitor marketing expenses in accordance with allocated budgets.
• Co-host live-streaming sessions and develop show content in collaboration with relevant departments.
• Manage multiple projects and other e-commerce initiatives as required.

Skills

SEO knowledge

HTML basics

Digital marketing

E-commerce

Creative ideation

Education

Diploma or Degree in Marketing or related discipline

Tools

Microsoft Office

Job description

Our client

Our client is an established food manufacturing and distribution company with over 30 years of presence in Singapore, offering a diverse portfolio of premium food products and solutions to the retail, hospitality and foodservice sectors.

The role

The E-Commerce Executive is responsible for supporting and growing the company's e-commerce and online retail channels. The role covers e-commerce operations, online supermarket and retail account management, digital marketing, live-streaming initiatives and promotional activities, while working closely with internal teams and external business partners.

Salary: Up to S$4,200 + AWS + Variable Bonus

Working hours: Monday to Friday, 8:30 AM – 5:45 PM; Alternate Saturday, 8:30 AM – 12:30 PM

Work location: North Singapore, 15mins from Sembawang

Key Responsibilities

• Manage and support day-to-day e-commerce operations and online sales platforms.
• Manage new and existing online supermarket and retail accounts.
• Handle e-commerce enquiries and support the overall online customer experience.
• Maintain e-commerce technology and infrastructure, including integration of plugins and third-party software.
• Enhance the user interface (UI), customer shopping experience and internal order fulfilment processes.
• Collate and analyse information to generate data-driven commercial insights.
• Coordinate with internal teams, external stakeholders and business partners on e-commerce initiatives.
• Develop and execute strategic communications and digital marketing campaigns for online-to-offline (O2O) promotions.
• Coordinate e-advertising, roadshows, events and promotional programmes.
• Identify and develop relationships with bloggers, influencers and other relevant partners.
• Track media activities and stay updated on marketing trends, digital innovations and relevant media regulations.
• Manage and monitor marketing expenses in accordance with allocated budgets.
• Co-host live-streaming sessions and develop show content in collaboration with relevant departments.
• Manage multiple projects and other e-commerce initiatives as required.

Requirements

• Diploma or Degree in Marketing or a related discipline.
• Minimum 1 - 2 years of relevant experience
• Strong knowledge of SEO (Search engine optimisation) and basic HTML.
• Experience or knowledge in marketing, e-commerce and website content updates would be advantageous.
• Creative with good marketing ideation and an interest in digital and e-commerce trends.

• Proficient in Microsoft Office applications.