Senior Director, Advanced Packaging Process Solutions

Applied Materials, Inc.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Applied Materials, Inc. in Singapore is seeking a seasoned professional to resolve highly complex field process issues and to lead cross-functional collaboration for root-cause analysis and action planning.

You will oversee customer demos, communicate learnings globally, and drive technology transfer with business units to meet evolving customer roadmaps. The role requires strong capability in process development, product strategy input, and the ability to build strategic partnerships with

Responsibilities

• Resolves unusually complex field process issues utilizing systematic troubleshooting methodology generally involving multiple processes.
• Create a mechanism to communicate issues, track progress and pull resources from multiple business units and/or functions.
• Uses sound statistical techniques like and problem solving methodologies DOEs (Design of Experiment) to quickly determine root cause and action plans.
• Communicates learnings from this portion to rest-of-world to strengthen the product packages.
• Provides oversight of customer demos, including defining demo conditions and analyzing results.
• Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT’s product and technical reputation.
• Works with business unit in technology development and transfer to customers including customized process development.
• Plans unit process sequence based on customer requirements.
• Negotiates process specifications and service offerings with customers.
• Takes ownership of delivering the required solution to the customers that meets specification.
• Serves as the customer expert across a broad range of unusually complex products.
• Plays a key role in defining product strategy and identifying gaps.
• Provides feedback to business unit heads on process and hardware improvements to meet customer roadmap requirements.
• Directs the positioning of new technologies to customers utilizing technical information from business units.
• Interfaces with customers at key development and manufacturing sites to form strategic partnerships to evaluate new and emerging technologies and oversees joint development activities or beta-site testing programs.
• Makes executive level presentations.
• Keeps abreast of new developments in own and related technology groups.
• Participates in publishing in ET conferences and journals.
• Forms strategic partnerships to evaluate new and emerging technologies and oversee joint development activities or beta-site testing programs.

Job description

Applied Materials, Inc. in Singapore is seeking a seasoned professional to resolve highly complex field process issues and to lead cross-functional collaboration for root-cause analysis and action planning.

You will oversee customer demos, communicate learnings globally, and drive technology transfer with business units to meet evolving customer roadmaps. The role requires strong capability in process development, product strategy input, and the ability to build strategic partnerships with