Senior DevSecOps & JSM Automation Architect

EXCELTECH COMPUTERS PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

EXCELTECH COMPUTERS PTE. LTD. is seeking a DevSecOps Engineer - Senior Consultant to drive Jira Service Management implementations in the Jurong area. The role focuses on JSM automation, migrations, and DevOps integrations within GovTech SHIP-HAT environments.

The candidate should demonstrate hands-on delivery of JSM projects, strong configuration skills across workflows, forms, and automation, and a practical ITSM mindset for incident, service request, problem and change management.

Qualifications

• At least one hands-on Jira Service Management implementation is required.
• Deep knowledge of JSM workflows, forms, automation, SLAs, permissions and service portals.
• Solid understanding of ITSM processes including incident, service request, problem and change management.
• Experience building automations and system integrations via REST APIs, webhooks and scripting.
• Experience integrating JSM or similar enterprise workflow platforms with other systems.

Skills

JSM implementation

JSM configuration

ITSM processes

Automation & integrations

Enterprise workflow integration

Job description

EXCELTECH COMPUTERS PTE. LTD. is seeking a DevSecOps Engineer - Senior Consultant to drive Jira Service Management implementations in the Jurong area. The role focuses on JSM automation, migrations, and DevOps integrations within GovTech SHIP-HAT environments.

The candidate should demonstrate hands-on delivery of JSM projects, strong configuration skills across workflows, forms, and automation, and a practical ITSM mindset for incident, service request, problem and change management.