Senior Customer Success Leader: Enterprise Accounts
Digital Realty Trust, L.P.
Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.
Job summary
Digital Realty Trust, L.P. is seeking a Senior Customer Success Manager to own the post‑sales health and success for strategic accounts.
You will partner with Operations, Sales, Implementation, Finance and other teams to ensure seamless service delivery, high customer satisfaction, and long‑term retention across complex deployments. You will lead health reviews, monitor SLA performance, manage escalations, and drive continuous service improvements while proactively mitigating churn risk and
Job description
Digital Realty Trust, L.P. is seeking a Senior Customer Success Manager to own the post‑sales health and success for strategic accounts.
You will partner with Operations, Sales, Implementation, Finance and other teams to ensure seamless service delivery, high customer satisfaction, and long‑term retention across complex deployments. You will lead health reviews, monitor SLA performance, manage escalations, and drive continuous service improvements while proactively mitigating churn risk and
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
