Senior Customer Quality Engineer — Root-Cause & Audits

SWIFT SEARCH GLOBAL PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits & bonuses

Growth-oriented work environment

Job summary

SWIFT SEARCH GLOBAL PTE. LTD. seeks a Senior Customer Quality Assurance Engineer in Singapore to manage quality issues and enhance customer satisfaction. Candidates should have a Bachelor's Degree in Engineering and a minimum of 3 years in Quality Assurance within manufacturing.

This role offers the chance to lead significant quality improvement projects, collaborate across teams, and maintain high quality standards through various management systems.

Qualifications

• Minimum 3 years of experience in Customer Quality, Quality Assurance, or Quality Engineering within a manufacturing environment.
• Experience handling customer complaints and driving quality improvements independently.
• Familiarity with ISO 9001 and IATF 16949 Quality Management Systems.

Responsibilities

• Manage customer complaints and quality-related feedback, ensuring timely investigation and resolution.
• Lead root cause analysis and structured problem-solving activities using 8D methodology.
• Monitor product quality performance and recommend improvement initiatives.

Skills

Customer quality management

Problem-solving skills

ISO 9001 knowledge

Root Cause Analysis

Stakeholder management

Education

Bachelor's Degree in Engineering or related discipline

Tools

8D Problem Solving

FMEA

SPC Control

Job description

SWIFT SEARCH GLOBAL PTE. LTD. seeks a Senior Customer Quality Assurance Engineer in Singapore to manage quality issues and enhance customer satisfaction. Candidates should have a Bachelor's Degree in Engineering and a minimum of 3 years in Quality Assurance within manufacturing.

This role offers the chance to lead significant quality improvement projects, collaborate across teams, and maintain high quality standards through various management systems.