Senior Customer Accounts Manager - Growth & Strategy

DKSH; Singapore; Sur place; SGD 90 000 - 140 000; Plein temps

Résumé du poste

DKSH in Singapore is seeking an Assistant/Manager, Customer Account Management to drive strategic relationships and commercial outcomes within the Consumer Goods business. You will develop and implement account strategies across key retail channels to deliver sustainable growth.

Qualified candidates bring 8–10 years in key account management, strong negotiation and communication skills, and proficiency with Microsoft Office; fluency in English is required.

Qualifications

• Degree in Business, Marketing, or a related discipline.
• 8–10 years of key account management experience.
• Advanced knowledge of the FMCG industry and customer landscape.
• Proven selling skills and success in key account management.
• Broad understanding of supplier and customer relationship management.

Responsabilités

• Develop and implement go-to-market and account strategies for assigned accounts.
• Manage budgets and monitor costs.
• Track KPIs and conduct performance reviews.
• Identify short-term client needs and develop solutions across demand-supply.
• Lead annual negotiations and trading terms to secure margins.
• Oversee 5P execution (price, product, placement, promotion, availability).
• Develop insights from post-evaluation analyses to inform strategies.
• Forecast sales and margins for leadership review.
• Suggest improvements to processes and category management.

Connaissances

Key account management

Negotiation

Communication

Formation

Degree in Business/Marketing

Outils

Microsoft Office

Description du poste

DKSH in Singapore is seeking an Assistant/Manager, Customer Account Management to drive strategic relationships and commercial outcomes within the Consumer Goods business. You will develop and implement account strategies across key retail channels to deliver sustainable growth.

Qualified candidates bring 8–10 years in key account management, strong negotiation and communication skills, and proficiency with Microsoft Office; fluency in English is required.