Senior Compliance Executive

Wavelink Maritime Institute; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

Wavelink Maritime Institute Pte Ltd is seeking a dedicated compliance and quality professional to manage ISO systems, TPQA and EduTrust programs. The role involves maintaining documentation, coordinating audits, and ensuring continuous improvement across the organisation.

Ideal candidates will have a Diploma or Degree in Business Administration or Quality Management, with strong attention to detail and excellent coordination skills to liaise with multiple departments.

Qualifications

• Diploma or Degree in Business Administration, Quality Management or a related discipline.
• Experience in compliance, quality assurance or related functions.
• Good written and verbal communication skills.
• Strong organisational and coordination skills.

Responsibilities

• Maintain and review ISO management system documentation and ensure alignment with ISO requirements.
• Coordinate the annual internal audit programme including schedules, preparation, evidence, reporting and follow-up.
• Monitor non-conformities, observations, risks, opportunities and corrective actions and ensure closure with evidence of effectiveness.
• Support external certification, surveillance and recertification audits and coordinate requested documents.
• Coordinate TPQA compliance framework, evidence repository and readiness reviews.
• Lead EduTrust compliance activities, gap analysis and audit follow-ups.
• Maintain audit-ready repository of records and evidence.

Skills

Attention to detail

Documentation management

Coordination

Compliance knowledge

Education

Diploma or Degree in Business Administration or Quality Management

Job description

DUTIES & RESPONSIBILITIES

a) Compliance

1. ISO Management System

• Maintain and review the ISO management system documentation, including policies, manuals, procedures, forms and records, to ensure continued alignment with applicable ISO requirements.
• Coordinate the annual internal audit programme, including audit schedules, audit preparation, evidence collation, reporting and follow-up of findings.
• Monitor non-conformities, observations, risks, opportunities and corrective actions, and follow up with process owners to ensure timely closure and evidence of effectiveness.
• Support external certification, surveillance and recertification audits, including liaison with the certification body and coordination of requested documents and evidence.
• Coordinate Management Review inputs, records, action items and follow-up, and maintain audit-ready evidence of continual improvement.
• Promote awareness of ISO requirements and support departments in applying approved procedures and document-control practices.

2. Training Provider Quality Assessment (TPQA) Compliance

• Develop, prepare, update and maintain WMI’s Policy and Operations Manual and supporting documentsin accordance with TPQA requirements.
• Liaise and coordinate with all departments and process owners to obtain operational inputs, develop the Policy and Operations Manual, gather evidence and ensure that documented processes reflect actual practices.
• Establish and maintain the TPQA compliance framework, including requirement mapping, document control and an organised evidence repository.
• Conduct readiness reviews, identify documentation or implementation gaps, and follow up with process owners on corrective and improvement actions.
• Coordinate TPQA assessments, interviews and verification activities, including evidence preparation, document retrieval and responses to assessors.
• Maintain records of TPQA submissions, assessor queries, findings, responses and closure evidence.

3. EduTrust Compliance

• Develop, prepare, update and maintain WMI's Policy and Operations Manual and supporting documents in accordance with EduTrust requirements.
• Liaise and coordinate with all relevant departments and process owners to align operational practices with EduTrust requirements and ensure consistent implementation across the organisation.
• Maintain compliance with EduTrust requirements and ensure supporting records, evidence and documentation are accurate, complete and audit-ready.
• Lead and coordinate EduTrust self-assessments, renewal exercises, audits and regulatory reviews, including requirement mapping, gap analysis, evidence preparation, responses to queries, corrective actions and follow-up activities.
• Maintain an audit-ready repository of EduTrust records, submissions, approvals, correspondence and compliance evidence.

b) Any other duties asassigned

Requirements:

• Diploma or Degree in Business Administration, Quality Management or a related discipline.
• Relevant working experience in compliance, quality assurance or related functions.
• Good knowledge of compliance, quality management systems and documentation requirements.
• Good written and verbal communication skills.
• Strong organisational and coordination skills.
• Good attention to detail and ability to maintain accurate records and documentation.
• Able to liaise and work effectively with different departments and stakeholders.
• Able to work dependently and manage multiple tasks and timelines.