Senior Client Growth & Relationship Lead (Insurance, ASEAN)

Internationalinsuranceprofessionals; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Cognizant is seeking a Customer Relationship Manager to lead client relationships across ASEAN Insurance accounts in APAC. The role emphasizes driving renewals, growth, and value through delivery excellence, with a strong focus on strategic partnering and outcomes.

The CRM will collaborate with Client Partners and delivery leadership to maximize renewals and new business opportunities, managing day-to-day activities and P&L for assigned accounts within a high-visibility environment.

Qualifications

• 12+ years in services industry; client-facing role.
• Strong track record in account growth and renewals.
• Deep understanding of ASEAN insurance market and stakeholders.
• Experience managing large client P&L and cross-functional teams.
• Familiarity with delivering digital services and solutions.

Responsibilities

• Manage ASEAN Insurance accounts; drive profitable growth.
• Identify new business across multiple accounts and opportunities.
• Lead account reviews and provide strategic perspectives.
• Forecast revenue and margins; track financials and reports.

Skills

Client relationship management

Sales/BD

P&L management

Insurance domain knowledge

Leadership

Education

Bachelor's degree in technology or equivalent experience

Job description

Cognizant is seeking a Customer Relationship Manager to lead client relationships across ASEAN Insurance accounts in APAC. The role emphasizes driving renewals, growth, and value through delivery excellence, with a strong focus on strategic partnering and outcomes.

The CRM will collaborate with Client Partners and delivery leadership to maximize renewals and new business opportunities, managing day-to-day activities and P&L for assigned accounts within a high-visibility environment.