Senior Business Change Manager

Dsv Air & Sea SAU; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

DSV seeks a Senior Application and Integration Manager, APAC BCM to lead the team translating business requirements into effective system solutions for warehouse management processes. You will drive strategic initiatives and ensure successful delivery within project scope.

With 8–10 years in logistics IT and 3–5 years in leadership, you will coordinate with client IT and internal teams, ensuring governance and quality planning throughout engagements across the APAC region.

Qualifications

• 8–10 years in logistics IT project management.
• 3–5 years in a leadership capacity.
• Deep knowledge of WMS platforms, especially JDA/BY.
• Experience with integration tools and enterprise standards.
• Excellent English verbal and written skills; Asian languages a plus.
• Hands-on, able to manage multiple priorities under pressure.
• Willingness to travel overseas 4–6 times per year.
• Strong governance and quality planning experience.

Responsibilities

• Lead WMS implementations, migrations, and upgrades per enterprise standards.
• Assist the project manager to ensure successful WMS delivery.
• Manage issues and prioritisation across multiple projects.
• Lead the application and integration team members.
• Coordinate with client IT and internal teams for timely, high‑quality outcomes.
• Ensure governance, scalability, and quality planning in all activities.
• Oversee end‑to‑end testing, defect resolution, and scope control.
• Facilitate handover to IT service management for long‑term support.
• Apply DSV project methodologies to ensure consistent design and delivery.
• Promote best practices in WMS configuration, integration, and documentation.

Skills

Leadership

WMS knowledge

Stakeholder engagement

Project governance

Communication (English)

Time management

Travel readiness

Tools

WMS: JDA/BY

Job description

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About the Position:

The Senior Application and Integration Manager, APAC BCM leads the team in translating business requirements into effective system solutions, ensuring successful delivery of application and warehouse management processes within defined project scope. The role also drives DSV strategic initiatives, including streamlining applications as directed by the COO office. It combines analytical expertise, specification capability, and strong stakeholder engagement to support implementations and continuous enhancements.

Key Responsibilities:

• Play a critical role in leading WMS implementations, migrations, and upgrades in line with enterprise standards
• Assist the project manager in ensuring successful WMS delivery across assigned projects
• Manage issues and prioritisation to keep multiple projects on track
• Lead the application and integration team members to strengthen delivery capability
• Coordinate with client IT and internal DSV teams to achieve timely, high‑quality outcomes
• Ensure governance, scalability, and quality planning are embedded in all project activities
• Oversee end‑to‑end testing, defect resolution, and scope control to maintain standards
• Facilitate smooth handover to IT service management for long‑term operational support
• Apply DSV project implementation methodologies to ensure consistent design and delivery
• Promote best practices in WMS configuration, integration, and documentation across the team

Qualifications & Experience:

• 8–10 years of experience in logistics IT project management, including 3–5 years in a leadership capacity
• In‑depth knowledge of WMS platforms (particularly JDA/BY), integration tools, and enterprise standards
• Proven track record in cross‑functional collaboration and effective stakeholder engagement
• Familiarity with project governance frameworks and established quality planning methodologies
• Excellent verbal and written communication skills in English; proficiency in additional Asian languages is considered an advantage
• Hands‑on, adaptable approach with the ability to manage multiple priorities under time pressure
• Willingness to travel overseas on a project basis (4–6 times per year)
• Flexibility to adjust working hours in line with regional project demands
• Strong problem‑solving skills with the ability to analyze and resolve integration issues
• Solid technical proficiency in WMS application configuration and integration design
• Clear communication and effective stakeholder engagement
• Attention to detail with an analytical mindset
• Ability to manage multiple projects and priorities

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

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