Senior Business Change Manager

DSV Road GmbH; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

DSV is seeking a Senior Application and Integration Manager, APAC BCM to lead the team translating business requirements into system solutions for warehouse management processes. The role drives strategic initiatives and aligns with the COO office, delivering continuous enhancements and support across projects.

You will oversee WMS implementations, governance, testing, and handover to IT service management, while coordinating with client IT and DSV teams to ensure high‑quality outcomes.

Qualifications

• 8–10 years of experience in logistics IT project management
• Leadership experience (3–5 years) in delivery teams
• Strong knowledge of WMS platforms (JDA/BY) and integration tools
• Excellent written and verbal English communication; additional Asian languages are a plus

Responsibilities

• Lead WMS implementations, migrations, and upgrades per enterprise standards
• Support project manager to ensure successful WMS delivery across projects
• Manage issues and priorities to keep multiple projects on track
• Lead the application and integration team to strengthen delivery capability
• Coordinate with client IT and DSV teams for timely, high‑quality outcomes
• Ensure governance, scalability, and quality planning in all activities
• Oversee end‑to‑end testing, defect resolution, and scope control
• Facilitate handover to IT service management for long‑term support
• Apply DSV project methodologies for consistent design and delivery
• Promote best practices in WMS configuration and integration

Skills

WMS platforms

JDA/BY

Stakeholder engagement

Project governance

English proficiency

WMS configuration

Leadership

Tools

WMS integration tools

Enterprise standards

Job description

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. DSV reserves the right to defer or close a vacancy at any time.

About the Position:

The Senior Application and Integration Manager, APAC BCM leads the team in translating business requirements into effective system solutions, ensuring successful delivery of application and warehouse management processes within defined project scope. The role also drives DSV strategic initiatives, including streamlining applications as directed by the COO office. It combines analytical expertise, specification capability, and strong stakeholder engagement to support implementations and continuous enhancements.

Key Responsibilities:

• Play a critical role in leading WMS implementations, migrations, and upgrades in line with enterprise standards
• Assist the project manager in ensuring successful WMS delivery across assigned projects
• Manage issues and prioritisation to keep multiple projects on track
• Lead the application and integration team members to strengthen delivery capability
• Coordinate with client IT and internal DSV teams to achieve timely, high‑quality outcomes
• Ensure governance, scalability, and quality planning are embedded in all project activities
• Oversee end‑to‑end testing, defect resolution, and scope control to maintain standards
• Facilitate smooth handover to IT service management for long‑term operational support
• Apply DSV project implementation methodologies to ensure consistent design and delivery
• Promote best practices in WMS configuration, integration, and documentation across the team

Qualifications & Experience:

• 8–10 years of experience in logistics IT project management, including 3–5 years in a leadership capacity
• In‑depth knowledge of WMS platforms (particularly JDA/BY), integration tools, and enterprise standards
• Proven track record in cross‑functional collaboration and effective stakeholder engagement
• Familiarity with project governance frameworks and established quality planning methodologies
• Excellent verbal and written communication skills in English; proficiency in additional Asian languages is considered an advantage
• Hands‑on, adaptable approach with the ability to manage multiple priorities under time pressure
• Willingness to travel overseas on a project basis (4–6 times per year)
• Flexibility to adjust working hours in line with regional project demands
• Strong problem‑solving skills with the ability to analyze and resolve integration issues
• Solid technical proficiency in WMS application configuration and integration design
• Clear communication and effective stakeholder engagement
• Attention to detail with an analytical mindset
• Ability to manage multiple projects and priorities

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.