Senior Business Analyst (JD#11293)

Sciente International Pte Ltd; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Sciente International Pte Ltd is seeking a Senior Business Analyst to drive end-to-end BA activities for digital transformation in a highly regulated setting. You will work across solution design, testing, implementation, and post-go-live support with strong stakeholder management and regulatory awareness.

You will gather requirements, document processes, create BRDs and user stories, and support SIT/UAT and defect resolution while ensuring alignment with business goals and compliance standards.

Qualifications

• Bachelor’s Degree in IT, Computer Science, Business, Engineering, or related field.
• At least 6 years of experience as a Business Analyst.
• Experience in requirements gathering, process analysis, and functional documentation.
• Hands-on experience with SIT/UAT, defect management, and implementation activities.
• Experience designing customer-servicing platforms or customer-facing digital channels.
• Experience in regulated environments (hospitality, financial services, government, or similar).
• Familiar with Agile, Waterfall, or hybrid SDLC methodologies.
• Strong stakeholder management and communication across business, IT, compliance, and vendors.

Responsibilities

• Meet business users to understand needs, problems and objectives through interviews and workshops.
• Analyse requirements, identify gaps, dependencies and opportunities for improvement.
• Prepare BRD, Functional Requirements, User Stories, Use Cases, process flows and acceptance criteria.
• Study As-Is processes, identify inefficiencies and design To-Be processes.
• Clarify requirements and ensure the solution matches business expectations.
• Prepare test scenarios, support UAT, coordinate defect resolution and sign-off.
• Collaborate with users, management, developers, project managers and vendors to align expectations.

Skills

Bachelor's degree

6+ years BA experience

Requirements gathering

Process analysis

Functional documentation

SIT/UAT support

Defect management

Implementation activities

Customer-facing platforms

Regulated environments

SDLC methodologies

Stakeholder management

Education

Bachelor's Degree in IT/CS/Engineering/Business

Tools

BRD

User Stories

Use Cases

Job description

Job Summary

We are looking for a detail-oriented

Senior Business Analyst

to support digital transformation initiatives within a highly regulated environment. This role involves driving end-to-end business analysis activities across solution design, testing, implementation, and post-go-live support, requiring strong stakeholder management, analytical thinking, and regulatory awareness.

Mandatory Skill-set

• Bachelor’s Degree in IT, Computer Science, Business, Engineering, or related field;
• Must have at least 6 yearsof experience as a Business Analyst;
• Strong experience in requirements gathering, process analysis, and functional documentation;
• Hands-on experience supporting SIT/UAT, defect management, and implementation activities;
• Good experience in designing customer-servicing platforms or customer-facing digital channels;
• Experience working in regulated environments such as hospitality,financial services, government, or similar industries;
• Familiar with Agile, Waterfall, or hybrid SDLC methodologies;
• Strong stakeholder management and communication skills across business, IT, compliance, and vendors.

Desired Skill-set

• BA or Agile certifications such as CBAP, CCBA, CSM, or CSPO are a plus.

Responsibilities

• Meet business users/stakeholders to understand their needs, problems and objectives. Conduct interviews, workshops and discussions;
• Analyse business requirements, identify gaps, conflicts, dependencies and opportunities for improvement;
• Prepare Business Requirements Documents (BRD), Functional Requirements, User Stories, Use Cases, process flows and acceptance criteria;
• Study existing As-Is processes, identify inefficiencies and design To-Be processes;
• Clarify requirements, answer developers' questions and ensure the solution being built matches business expectations;
• Prepare test scenarios, support User Acceptance Testing (UAT), coordinate defect resolution and obtain business sign-off;
• Work closely with business users, management, developers, project managers, vendors and other stakeholders to align expectations.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

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