Senior Business Analyst — Digital Transformation & Compliance

Sciente International Pte Ltd; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Sciente International Pte Ltd is seeking a Senior Business Analyst to drive end-to-end BA activities for digital transformation in a highly regulated setting. You will work across solution design, testing, implementation, and post-go-live support with strong stakeholder management and regulatory awareness.

You will gather requirements, document processes, create BRDs and user stories, and support SIT/UAT and defect resolution while ensuring alignment with business goals and compliance standards.

Qualifications

• Bachelor’s Degree in IT, Computer Science, Business, Engineering, or related field.
• At least 6 years of experience as a Business Analyst.
• Experience in requirements gathering, process analysis, and functional documentation.
• Hands-on experience with SIT/UAT, defect management, and implementation activities.
• Experience designing customer-servicing platforms or customer-facing digital channels.
• Experience in regulated environments (hospitality, financial services, government, or similar).
• Familiar with Agile, Waterfall, or hybrid SDLC methodologies.
• Strong stakeholder management and communication across business, IT, compliance, and vendors.

Responsibilities

• Meet business users to understand needs, problems and objectives through interviews and workshops.
• Analyse requirements, identify gaps, dependencies and opportunities for improvement.
• Prepare BRD, Functional Requirements, User Stories, Use Cases, process flows and acceptance criteria.
• Study As-Is processes, identify inefficiencies and design To-Be processes.
• Clarify requirements and ensure the solution matches business expectations.
• Prepare test scenarios, support UAT, coordinate defect resolution and sign-off.
• Collaborate with users, management, developers, project managers and vendors to align expectations.

Skills

Bachelor's degree

6+ years BA experience

Requirements gathering

Process analysis

Functional documentation

SIT/UAT support

Defect management

Implementation activities

Customer-facing platforms

Regulated environments

SDLC methodologies

Stakeholder management

Education

Bachelor's Degree in IT/CS/Engineering/Business

Tools

BRD

User Stories

Use Cases

Job description

Sciente International Pte Ltd is seeking a Senior Business Analyst to drive end-to-end BA activities for digital transformation in a highly regulated setting. You will work across solution design, testing, implementation, and post-go-live support with strong stakeholder management and regulatory awareness.

You will gather requirements, document processes, create BRDs and user stories, and support SIT/UAT and defect resolution while ensuring alignment with business goals and compliance standards.