Senior Business Analyst, Global Customs Transformation

Joinimagine; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

DHL Express is seeking a Senior Business Analyst to join our GNOP team in Singapore. You will map business needs to solutions, drive requirements and testing, and collaborate with global teams to standardize processes across the network.

You will act as a center of competency for GTN focus areas, ensuring SOP alignment and successful deployment of EGAP solutions, with strong stakeholder engagement and training support.

Qualifications

• Preference for Business Degree OR equivalent experience.
• Experience in requirements analysis/gathering and process definition.

Responsibilities

• Analyze business needs and translate into solutions.
• Lead requirements definition and testing activities.
• Collaborate with regional and global teams to standardize processes.
• Develop training materials and support roll-out of new capabilities.

Skills

Business analysis

Requirements gathering

Process definition

Stakeholder management

Testing

Education

Bachelor’s degree

Tools

EGAP

Job description

DHL Express is seeking a Senior Business Analyst to join our GNOP team in Singapore. You will map business needs to solutions, drive requirements and testing, and collaborate with global teams to standardize processes across the network.

You will act as a center of competency for GTN focus areas, ensuring SOP alignment and successful deployment of EGAP solutions, with strong stakeholder engagement and training support.