Senior Business Analyst

DHL; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

DHL is seeking a Senior Business Analyst (Data Governance) in Singapore to drive impactful data governance initiatives. In this role, you'll collaborate across functions to enhance data quality and streamline processes. You will analyze business requirements, design data solutions, and ensure compliance, all while utilizing your expertise in Power BI and Snowflake. A minimum of 5 years in a similar role, strong analytical skills, and effective communication abilities are essential. Join DHL and contribute to transforming our data management practices.

Qualifications

• Min 5 years in Business Analysis or a similar role, focusing on data visualization and analytics.
• Expertise in Power BI and best practices for visualization.
• Proficiency in Snowflake, including data modeling and integration.
• Strong skills in SQL, Python, or other programming languages (a plus).
• Proven experience working with senior managers and cross-functional teams.
• Excellent problem-solving and communication skills.
• Certifications in Power BI, Snowflake, or BABOK are a plus.
• Experience with continuous improvement methodologies preferred.

Responsibilities

• Analyze complex business data using Power BI & Snowflake to identify trends and insights.
• Build interactive dashboards and reports to communicate KPIs effectively.
• Drive close liaison with various departments to define business solutions.
• Document findings regularly and support recommendations.
• Manage change requests with cross-functional impact.
• Act as a subject matter expert, aiding the Data Quality & Governance team.

Skills

Business Analysis

Data Visualization

Power BI

Snowflake

SQL

Python

Problem-Solving

Communication

Education

Relevant certifications (Power BI, Snowflake, BABOK)

Tools

Power BI

Snowflake

Job description

Role Purpose

Are you passionate about shaping the future of data governance and driving impactful change in a global organization? As a Senior Business Analyst (Data Governance) at DHL Express, you'll play a pivotal role in ensuring high-quality, reliable, and well-managed data that fuels business success. In this role, you'll lead key initiatives to enhance data governance frameworks, ensuring consistency, integrity, and compliance across our global operations. Working cross-functionally, you'll analyze business requirements, design effective data solutions, and drive the adoption of best practices that improve data quality and streamline processes. Your expertise will contribute to reducing data debt, simplifying legacy data flows, and enabling smarter decision-making. By bridging the gap between technology, governance, and business needs, you'll help shape the future of data management at DHL Express. If you're a proactive problem solver with a passion for data excellence, innovation, and collaboration, we'd love to have you on board!

How will you contribute to the success of DHL?

• Drive close liaison and coordination with the Express functions (Customs & Regulatory Affairs, Customs Operations, BPO, COG, Commercial, etc.) when defining the requirements and business solutions.
• Make recommendations to process owners and project managers and the different approval bodies (Investment Committees, Project Boards, Functional heads...).
• Document & detail findings on a regular basis with the relevant content board, and support with recommendations.
• Manage change requests with cross-functional impact.
• Lead functional teams in understanding new and amended business solutions.
• Provide expertise in specific areas of the business that have particular cross-functional relevance.
• Deliver clearly articulated business requirements to architects and designers and ensure understanding.
• Drive issue resolution with subject matter experts.
• Analyze complex business data using Power BI & Snowflake to identify trends and insights.
• Build interactive dashboards and reports to communicate KPIs effectively.
• Work closely with IT & cross-functional teams to integrate and optimize data solutions.
• Ensure data accuracy & quality assurance across all reports.
• Translate business needs into technical solutions and document key processes.
• Act as a subject matter expert on Power BI & Snowflake, supporting the Data Quality & Governance team.
• Manage projects and coordinate with internal and external stakeholders.

Do you have what it takes?

• Min 5 years in Business Analysis or a similar role, with a strong focus on data visualization & analytics.
• Expertise in Power BI and best practices for visualization.
• Proficiency in Snowflake, including data modeling & integration.
• Strong skills in SQL, Python, or other programming languages (a plus).
• Proven experience working with senior managers & cross-functional teams.
• Excellent problem-solving & communication skills.
• Relevant certifications (Power BI, Snowflake, BABOK) are a plus.
• Experience with continuous improvement methodologies (e.g., First Choice, Six Sigma) preferred.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.