General Manager, Transport

DHL SUPPLY CHAIN SINGAPORE PTE. LTD.; Singapore; On-site; Confidential; Full time

Job summary

DHL Supply Chain Singapore Pte. Ltd. seeks an experienced transport leader to drive performance and strategy for the Singapore transport function.

You will lead planning, fleet operations, and customer relations, delivering on time, within budget and with high quality. The role requires a senior leader with deep knowledge of Singapore logistics, cross-functional collaboration, and a track record in transforming transport operations.

Qualifications

• Degree in Logistics or Engineering required.
• Minimum 10 years in an operational role with P&L responsibilities.
• Proven track record delivering against targets.
• Knowledge of Singapore logistics market, especially transport.
• Senior leader with in-house and sub-contracted transport ops experience.
• Experience in transport & network optimization and warehouse processes.
• Proficient in TMS.
• Business development track record with large multinationals.
• Strong commercial acumen and contract negotiation skills.
• Excellent project management skills (DePICT).
• Experience managing complex change-management programs.

Responsibilities

• Lead and manage the transport team, ensuring high performance and meeting KPI and service delivery levels, driving overall Singapore Transport agenda in line with Cluster & Regional strategy.
• Oversee planning, execution and smooth running of transport fleet operations, ensure all requirements are delivered to target including time, costs and quality.
• Grow transport business and implement projects on time and within budget.
• Design and cost transport solutions.
• Drive operational improvements using Lean, Gemba and other methodologies.
• Build a world-class Transport Control Tower and lead the team.
• Collaborate with SEA Transport organizations for optimization.
• Own full P&L for Transport business.
• Deliver transformational growth and win new customers.
• Manage customer relations and ensure satisfaction.
• Manage supplier/assets and contracts.
• Ensure compliance with H&S, security, quality and environmental policies.
• Develop team through coaching, performance and succession planning.

Skills

P&L management

Strategic leadership

Network optimization

Project management

Contract negotiation

TMS

Singapore market knowledge

Change management

Budgeting

Stakeholder management

Education

Degree in Logistics or Engineering

Tools

TMS

Job description

Responsibilities

• Lead and manage the transport team, ensuring high performance and meeting KPI and service delivery levels, driving overall Singapore Transport agenda in line with Cluster & Regional strategy.


• Oversee the planning, execution and smooth running of transport fleet operations, ensure all operational requirements are delivered to target, including time, costs and quality.


• Grow transport business and successfully implement projects timely and within budget.


• Operational design and costing of solutions.


• Operational improvements by using Operation Maturity Model, Performance Dialogue,


• Lean, Gemba and other improvement methodologies.


• Build world-class Control Tower and lead team.


• Close collaboration and operational optimization with other SEA Transport organizations


• Full P&L responsibility for Transport business.


• Delivery of transformational, organic growth, winning significant additional new customers.


• Manage all customer relations and ensuring highest satisfaction levels


• Manage supplier/ asset management and contracts


• Compliance with all statutory and company policies on H&S, security, quality and environmental issues


• Team performance & development through coaching, performance management, talent management and succession planning

Requirements

• Degree in Logistics or Engineering or equivalent experience


• Min 10 yrs in operational role with P&L responsibilities


• Record of delivering against targets


• Knowledge of overall Singapore logistics market, specifically in the transport sector


• Creditable senior leader with experience of in-house and sub-contracted transport operations


• Experience in both transport & network optimization as well as in warehouse processes


• Proficient in TMS


• Business development track record in particular with large multinationals


• Commercial acumen and contractual negotiation skills


• Excellent Project Management Skills (DePICT)


• Proven track record in supporting and managing complex change-management programs & projects

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.