Senior Braze CRM & MarTech Engineer

Delivery Hero; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Delivery Hero is hiring a technically strong CRM Specialist for the CRM MarTech team in Singapore. You will focus on the technical side of CRM execution, building and debugging campaigns across multiple markets using Braze, APIs, and data integrations.

You will own Braze platform work, collaborate with Product and Data teams, and drive scalable, reliable CRM architectures while exploring automation and AI-supported improvements across campaigns.

Qualifications

• 5–8+ years in CRM, Martech, or a similar technical marketing role.
• Hands-on Braze experience is highly preferred.
• Strong knowledge of Liquid templating for complex personalization.
• Comfortable with HTML/CSS and APIs (REST/JSON).
• Knowledge of SQL is a plus.
• Ability to translate technical setups into business outcomes and ROI.
• Proven experience mentoring and developing team members.
• Data-driven with growth/campaign analytics focus.

Responsibilities

• Technical Execution & Personalisation using Braze and dynamic content.
• Platform Ownership: Braze leadership, testing, and feature adoption.
• Infrastructure & Data Collaboration: data flows, integrations, event tracking.
• Debugging, QA & Reliability across campaigns and flows.
• Optimization & Automation: identify inefficiencies and explore AI-assisted QA/tools.
• Team Leadership & Capability Building: mentor and upskill CRM MarTech specialists across markets.

Skills

Braze

Liquid

APIs

HTML/CSS

SQL

Data-driven

Mentoring

Growth analytics

Tools

Braze Platform

SQL Server

Job description

Delivery Hero is hiring a technically strong CRM Specialist for the CRM MarTech team in Singapore. You will focus on the technical side of CRM execution, building and debugging campaigns across multiple markets using Braze, APIs, and data integrations.

You will own Braze platform work, collaborate with Product and Data teams, and drive scalable, reliable CRM architectures while exploring automation and AI-supported improvements across campaigns.