Growth Manager, SEA | CRM & Digital Transformation

Merkle Singapore; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Merkle Singapore seeks a driven business development professional to win new CRM, digital transformation and customer experience opportunities across Southeast Asia, with a focus on Singapore. You will manage conversations from first contact to signed deals.

You will collaborate with delivery and strategy teams on proposals, shape go-to-market plans for evolving verticals, and maintain CRM records to ensure clean pipeline data.

Qualifications

• 4–6 years of experience in B2B business development.
• Experience in digital, CRM, SaaS or consulting is a plus.
• Strong commercial awareness and ability to communicate value propositions clearly.
• Excellent communication and storytelling skills.
• Highly organized and proactive with multitasking.
• Entrepreneurial mindset focused on customer success.

Responsibilities

• Identify and drive new business opportunities in CRM, digital transformation, and customer experience within BFSI, Travel & Hospitality, Retail and other verticals.
• Engage with prospects to understand their business challenges and goals.
• Manage parts of the business development process—from lead generation to deal support to deal completion.
• Collaborate with cross-functional teams to prepare proposals and pitch materials.
• Maintain accurate records of sales activities, pipelines, client data and opportunity management in CRM software.
• Support strategic growth initiatives in SEA, with a focus on Merkle’s presence in Singapore.
• Contribute to go-to-market strategies for emerging verticals and whitespace opportunities.
• Track market trends, competitor activity, and client needs to inform growth plans.
• Represent Merkle at industry events and networking opportunities as needed.

Skills

B2B sales

growth strategy

solution sales

CRM

SaaS

consulting

Tools

CRM software

Job description

Merkle Singapore seeks a driven business development professional to win new CRM, digital transformation and customer experience opportunities across Southeast Asia, with a focus on Singapore. You will manage conversations from first contact to signed deals.

You will collaborate with delivery and strategy teams on proposals, shape go-to-market plans for evolving verticals, and maintain CRM records to ensure clean pipeline data.