Senior BA, Digital Payments (Agile, API-Driven)

DBS; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

DBS at UE Biz Hub in Singapore seeks a motivated Business Analyst to join the Digital Payments Technology team, translating business needs into functional requirements for secure, seamless digital payment experiences across mobile and internet banking channels.

You will collaborate with Product Owners, engineering, QA, and operations to support end-to-end delivery, maintain clear acceptance criteria, and ensure alignment with regulatory rules and fraud controls.

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, Business Information Systems, or a related discipline.
• 3–6 years of Business Analysis experience in banking, financial services, or payments technology.
• Strong experience gathering functional requirements, user stories, and acceptance criteria.
• Good understanding of digital banking or payment-processing workflows and Agile methodologies.
• Working knowledge of REST APIs, JSON, system integrations, and basic database concepts.
• Proficiency with Jira, Confluence, or equivalent delivery management tools.
• Strong analytical, communication, and stakeholder management skills.
• Experience with retail digital payment journeys (local transfers, remittances, bill payments).
• Familiarity with payment standards and schemes (ISO 20022, FAST, PayNow, SWIFT).
• Exposure to mobile/internet banking, API-driven architectures, or microservices.
• Practical experience with Postman, Swagger/OpenAPI, or SQL.
• Understanding of authentication, fraud prevention, and banking security controls.

Responsibilities

• Engage stakeholders and Product Owners to capture business objectives, user needs, and regulatory rules.
• Document digital payment requirements, process flows, business rules, and interface specifications.
• Perform gap and impact analyses for new capabilities, identifying functional dependencies and edge cases.
• Support core payment capabilities including fund transfers, intra/inter-bank flows, limit management, bill payments, and overseas remittances.
• Cover end-to-end payment lifecycles from initiation, validation, and authentication to transaction processing and status tracking.
• Collaborate on fraud controls, regulatory compliance, and straight-through processing improvements.
• Partner with engineering to clarify functional behavior and system integration needs across channels, APIs, and downstream systems.
• Analyze API specifications, request/response payloads, validation rules, error handling, and transaction state transitions.
• Participate in Agile ceremonies (backlog refinement, sprint planning, retrospectives) to ensure user stories are clear and testable.
• Coordinate across cross-functional teams to resolve dependencies, ambiguities, and delivery blockers.
• Collaborate with QA to define test scenarios, review test cases for completeness (including negative scenarios), and support UAT.
• Analyze functional defects, clarify expected behavior, and support defect triage and production-readiness reviews.

Skills

Analytical thinking

Communication

Stakeholder management

Agile methodologies

Jira

Confluence

REST APIs

JSON

System integrations

Databases basics

Education

Bachelor’s degree in Computer Science/IT/Engineering/Business Information Systems

Tools

Postman

Swagger/OpenAPI

SQL

Job description

DBS at UE Biz Hub in Singapore seeks a motivated Business Analyst to join the Digital Payments Technology team, translating business needs into functional requirements for secure, seamless digital payment experiences across mobile and internet banking channels.

You will collaborate with Product Owners, engineering, QA, and operations to support end-to-end delivery, maintain clear acceptance criteria, and ensure alignment with regulatory rules and fraud controls.