Senior/ Associate (Operations), Retail Pharmacy

SingHealth; Singapore; On-site; SGD 36,000 - 56,000; Full time

Job summary

SingHealth’s Retail Pharmacy in Singapore invites a Senior Associate to support daily operations, delivering customer service excellence across our retail network.

You will assist with cashier duties, stock replenishment, price file uploads, and promotional displays, while maintaining a clean and secure store environment and coordinating with colleagues to keep shelves well presented.

Qualifications

• 4+ years of working experience, preferably in retail or cashiering
• Basic computing skills
• Good team player who can work independently
• Excellent interpersonal and communication skills
• Able to lift at least 5kg
• Adaptable to rotation of duties or outlets
• Physically fit to lift stocks

Responsibilities

• Assist with daily operations of the retail pharmacy and delivering excellent customer service
• Perform cashier duties and provide administrative support to colleagues
• Manage replenishment and display of products on shelves and stockholding areas
• Upload price files and ensure accurate pricing in the retail system
• Set up promotional displays and materials
• Maintain a clean, organised retail environment and enforce safety and security standards

Skills

Interpersonal communication

Teamwork

Customer service

Attention to detail

Adaptability

Education

Higher NITEC/NITEC or GCE O/N/A Level

Tools

Cashier system

Job description

Join SingHealth’s Retail Pharmacy and be part of Singapore's largest public healthcare cluster, where you'll play a vital role in serving patients and customers across our retail network.

We are seeking a Senior Associate to support the daily operations of our retail pharmacy, focusing on customer service excellence and efficient store operations.

What You Will Do

You will assist with the comprehensive daily operations of the retail pharmacy, providing excellent customer service to patients and customers whilst performing cashier duties and rendering administrative support to colleagues. Your responsibilities include managing the replenishment and display of products on retail shelves and stockholding areas, ensuring optimal product presentation and availability. Your role also involves uploading price files, ensuring accurate pricing and product information in the retail system, and setting up promotional displays and materials. You will be responsible for performing housekeeping duties to maintain a clean and organised retail environment and enforcing safety and security measures throughout the retail pharmacy to ensure compliance with operational standards.

Job Requirements

• Higher NITEC, NITEC, or GCE 'N'/'O'/'A' Level with at least 4 years of working experience, preferably in the retail industry and/or with cashiering experience
• Basic computing skills
• Good team player who can work independently with minimal supervision
• Excellent interpersonal and communication skills
• Able to lift stocks for display and replenishment on shelves and stockholding areas
• Detail-oriented with ability to work in a fast-paced environment
• Adaptable to change including rotation of duties or outlets at short notice
• Physically fit with ability to lift at least 5kg